Amazing customer experience Amazing customer experience. They shipped our product and it arrived in a very timely fashion. We realized that we had ordered the wrong product - we called them, and their return process was so simple. Exceptionally good company to work with!

A new customer What's with all the horrible reviews? I ordered oddly sized air filters and that's what I received. Looking at the reviews I figured my filters would never ship but nope. I got mine in 2 days and they fit perfectly. The fast shipping time was great because im dealing with the texas heat right now. Will buy more soon.

Great service I recently ordered two filters and when they arrived they were damaged. I contacted the company with pictures of the damage and they told me they would send replacements and three days later I got two replacements in perfect condition. Cannot recommend this company highly enough. Service over and beyond. Bill

Bought 20x20x4 filters. They're not even close to that size. Bought 20x20x4 filters. These are a standard size available at any hardware store. Typically 19 5/8 x19 5/8. Filterbuys were 19 3/8 x 19 3/8 and weren't same thickness either. (smaller all around) So needless to say, they don't fit. Not sure how they can list it at 20" when it's much closer to 19". Very misleading on their website. Had to pay for return myself.

Never again Ordered and when they arrived they did not fit. Was given the same song and dance another reviewer was, that it is my fault that I did not measure and that not making the filters to the correct size “is industry standard” Be warned 1) Any returns require YOU THE CUSTOMER to pay shipping 2)They record all calls but never inform you of that 3)They are unable to take responsibility or blame for even the smallest thing they do wrong NEVER BUY FROM THEM! Pictures of cute puppies do not cover for fraud