Purchased a VTOMAN 1500X Purchased a VTOMAN 1500X. The first one had a fault of much less capacity - plotted charts and provided data to show only ~34% of it's indicated capacity. It was replaced by VTOMAN. The replacement however, has some serious issues when placed under a medium amount of load. Videoed the issue and VTOMAN acknowledged the issue. However, when i requested a refund after having two faulty units, they have stopped responding or acknowledging me. I just want to return the faulty item and get a refund and move on. Edit: The e-mail address provided by the responder below bounces. I have tried "contact" email address multiple times without ever getting a reply.

First of all First of all, the product quality and variety of choices. Secondly, the prices; VTOMAN gave tremendous discounts on all of their products and then back them up with superior customer service. (there was a slight miscommunication on my part when ordering, but customer service immediately correct the small error and sent me a dolly for my Jump 1000 as a show of support.

Unit looks legit to me. Haven't tested the inflator and car battery charging but unit looks legit brand new. I bought the product vtoman x7 car battery boster with inflator. I am here in canada so i ordered it using their "canadian site." I tried looking for vtoman x7 on amazon canada (amazon is really good, the delivery is quick) but its not there. On amazon usa its there but its very expensive plus you need to pay shipping and or customs duties, so i ordered using their canada website to avoid such costs. I got worried at the start becuase on my credit card, the purchase city was listed as in france? Like really? If you research vtoman is based in hongkong so im confsufed. Anyway web order took about 8 days to arrive at my house via ups. Their warehouse (good kang logistics) is from ontario and they shipped it to my British columbia province. No duties paid. I open the package it looks legit brandnew. I havent tested the booster or inflator yet. Just the flashing lightm lol. It works so thats good. I tried the air inflator and its kinda noisy lol. I used the included charger to charge the unit as the manual says charge it first. Its 3 bars upon receipt but i will fully charge it. Im liking this toy, looks good and built quality is a solid 3.75/5, was it overpriced at $169? Im not sure, the noco gb75 is more expensive and it doesnt have an inflator.

Removed all my saved member points for… Removed all my saved member points for no reason, had just made a purchase, and was close to the tier for a discount. Also spent all that money on generators that won’t power the item I purchased it for (jump 1800 plus extra battery to power portable AC for camping with special needs). Disappointed and wasted my money

horrendous experience Hello, I want to express my extreme disappointment and anger regarding my experience with your store. It has been utterly atrocious, characterized by appalling service and unprofessional behavior. I placed an order on your website a last month , and it still hasn't been delivered, with no explanation or notification of delay provided. I am left baffled as to whether this is incompetence on your part or just sheer negligence. Attempts to contact customer service have been futile, with no response or useful information regarding the status of my order. This gross neglect and disregard for your customers clearly show that you do not care about customer satisfaction or your reputation. Frankly, there is no reason for me to ever deal with your store again after this horrendous experience. I will share my experience with everyone I know and strongly urge them to avoid doing business with you. I hope you realize the damage you've caused to your reputation and work on improving your service if you hope to stay in this industry.