Great Experience Overall great experience, the product purchased was shipped same day and it all safely arrived this past Tuesday!

Superior to other companies! I tried a different company at first and was very disappointed. Smoking cays is way better quality and lower prices. I will buy from them again!

This is the second time I've ordered… This is the second time I've ordered from this company. Both times I received merchandise that was broken. Very disappointing. Secondly, this time they got my order wrong and sent me some stupid cat paw pipe instead of a glass bubbler. This cat paw pipe was a pathetic piece of trash compared to the bubbler I bought and then when I try to get in touch they make it impossible. I will never order from them again very unprofessional and all around bad company. They say they are American but I received my package and it was all Chinese newspapers inside for the stuffing. Very very very unhappy with my experience.

I had a middling experience with… I had a middling experience with Smokingcats.com. The customer service from their team embers was adequate, however felt quite standardized. I found it strange that there was a lack of genuine character to the assistance they provided. The selection of products wasn't huge, but certaimnly had the necessary goods. Unfortunately, it was tough to find what you need. Comparing prices was difficult and impossible to do as they all seemed raather similar, although that could be just my impression. All in all, it was pretty avarage and certainly not the best but could have been much worse.

Fastest shipping process I’ve ever had… Fastest shipping process I’ve ever had with a piece. Tracking was made available almost instantly. Will definitely be a life long customer. These guys rock!