What made my experience great with… What made my experience great with Ombre is how with any issues that came up, someone reached out to me quickly and fixed the problem right away.

Great so far I wanted to know more about my results as this whole microbiome gut health science is completely new to me. Their customer care team got back to me swiftly and answered all the questions I needed to know.

Superior Customer Service I had lost my activation card some months ago. I really didn't think it could be retrieved. But Russel got back to me promptly. In a single day, I was able to upload the activation. Then Russell searched and found that the test was still at Ombre. Altogether superior customer service, all in a single day!

Prompt, Quality Customer Care. I recently had an issue with a lost-in-transit shipment of subscription probiotics, so I reached out via email to help resolve the problem. Crystal got back to me within a working day and was very helpful. We ended up needing a replacement which she set up to send with quick shipping. Very impressed with my experience, thanks.

All I can say is it worked for me!!! I received their kit in short order and was happy to find a 40% discount code so the test cost me $60. I mailed it off and got the results in about 2 weeks so no problem there. I purchased a 90 day supply of their recommended probiotic and have been taking it for 6 weeks. I was in the midst of a Colitis episode when I started the probiotic. Within 3 or 4 days I started having quite regular BM's and after 2 weeks I was enjoying the best BM's since almost ever. Perhaps a coincidence but I did not change one iota of anything else in my lifestyle. I had no interaction with customer service and not one issue with shipping, receiving, or delivery of test and product. It seems like a game changer for me and you can call me "satisfied"!