The transaction was a little confusing The transaction was a little confusing. I was thrown off by the offer of another test after the first one. Maybe make it more clean that you are getting the chance to buy another one for am even lower price. I thought it was a different test for a discounted price. Customer service was quick and helpful.

What made my experience great with… What made my experience great with Ombre is how with any issues that came up, someone reached out to me quickly and fixed the problem right away.

They only allow picking one type of diet… They only allow picing one type of diet to give recommendations. I follow a Keto and FODMAP diet as the best way to manage my IBS-D. These snake oil sales people recommend an array of high FODMAP foods and a probiotic that will help with my completely nonexistent constipation. If I used the probiotic and ate what was recommended I'd never get off the toilet. Complete waste of money.

Great so far I wanted to know more about my results as this whole microbiome gut health science is completely new to me. Their customer care team got back to me swiftly and answered all the questions I needed to know.

All I can say is it worked for me!!! I received their kit in short order and was happy to find a 40% discount code so the test cost me $60. I mailed it off and got the results in about 2 weeks so no problem there. I purchased a 90 day supply of their recommended probiotic and have been taking it for 6 weeks. I was in the midst of a Colitis episode when I started the probiotic. Within 3 or 4 days I started having quite regular BM's and after 2 weeks I was enjoying the best BM's since almost ever. Perhaps a coincidence but I did not change one iota of anything else in my lifestyle. I had no interaction with customer service and not one issue with shipping, receiving, or delivery of test and product. It seems like a game changer for me and you can call me "satisfied"!