The transaction was a little confusing The transaction was a little confusing. I was thrown off by the offer of another test after the first one. Maybe make it more clean that you are getting the chance to buy another one for am even lower price. I thought it was a different test for a discounted price. Customer service was quick and helpful.

Prompt, Quality Customer Care. I recently had an issue with a lost-in-transit shipment of subscription probiotics, so I reached out via email to help resolve the problem. Crystal got back to me within a working day and was very helpful. We ended up needing a replacement which she set up to send with quick shipping. Very impressed with my experience, thanks.

Fast, friendly support! Fast, friendly support! Each time I've had a question or concern with the testing process or report I have received fast and friendly suggestions and pointers. Keep up the great work!

What made my experience great with… What made my experience great with Ombre is how with any issues that came up, someone reached out to me quickly and fixed the problem right away.

Amazing followup After they told me how to solve my problem... they followed up to make sure everything was good with me and I really appreciated the follow-up! 10 out of 10!