James Rossow
GBI order with confidence. Everything went as well as it could. Fast easy service. When I discovered I had made a small mistake in ordering, Elvin fixed it right away. Thanks Elvin. It can sometimes be a little tricky ordering expensive musical gear on-line. Having good, responsive people on the other end makes all the difference. I order from you all with confidence.
Bill
GBDenise was very helpful with the Gate… Denise was very helpful with the Gate opener questions I had. Sent a quote that was very fair price and with no shipping cost couldn't be happier. Placed order done deal Thanks again.
John G
GBThanks Candace I received the items as described in a very timely fashion. Appreciate Candace follow up to ensure the transaction was successful .
Bob
GBBoth Elvin (sp) and Judy made the… Both Elvin (sp) and Judy made the second effort to get our order out as soon as possible. I received a call back from Elvin when he was out of the office. He initiated the order, however, "technology" required him to hand off the order to Judy. She gave me a call back within minutes and finished up on the order. All of this was done at around 5 my time, which is West Coast, and I expect close to 8 Gate Crafters time. That's what I would refer to as great customer service! I would hire both of these employees away from you .......... if I weren't retired.
Brown
GBI was able to find the correct part and… I was able to find the correct part and confirm that with one of your customer service agents.