John G
GBThanks Candace I received the items as described in a very timely fashion. Appreciate Candace follow up to ensure the transaction was successful .
Jasper
GBDon't rely on Joe If you get Joe as your personal order assistant, just know that he is useless and his assistant Cameron, is the nice and helpful one that will get your order finished and sent out. Don't bother emailing Joe for an update because you won't get a reply. If you haven't received an email with Tracking info, call every few days until you do.
Thomas Christmas
GBI would like to personally thank Elvin… I would like to personally thank Elvin for his help and excellent customer service! Every experience have had with Gate Crafters has been top notch. Thanks
Eugene Ninnie, PE, AIA, LEED A
GBJoe was one of the most comprehensive… Joe was one of the most comprehensive salespersons I have had the pleasure to work with. He went throught the litany of items needed and explained about delivery, install, operators, and useful information that will be needed. Give em a raise. Thank You!
Bob
GBBoth Elvin (sp) and Judy made the… Both Elvin (sp) and Judy made the second effort to get our order out as soon as possible. I received a call back from Elvin when he was out of the office. He initiated the order, however, "technology" required him to hand off the order to Judy. She gave me a call back within minutes and finished up on the order. All of this was done at around 5 my time, which is West Coast, and I expect close to 8 Gate Crafters time. That's what I would refer to as great customer service! I would hire both of these employees away from you .......... if I weren't retired.