Judy was so helpful and kind Judy was so helpful and kind. Did not get frustrated because I wasn't sure what I needed. She went above and beyond to make sure I ordered the correct string and listened as I rambled on. She even offered suggestions on books your company sells that I might be interested in.

Gate Crafters sent me the wrong size… Gate Crafters sent me the wrong size gate, width did not account for the hinges. The gate lock was also supposed to be a bolt on style but the one sent was weld on. When I contacted them, the salesperson agreed that they made a mistake with my order but offered no resolution. I hired a local welder who charged $600 to fix the gate and $225 to mount the lock. The salesperson and owner implied I was lying about the cost and denied to reimburse. Will be following up with American Express to dispute the charge, BBB to report the seller, Google My Business and more.

Control board for older gate operator. I needed a control board for an older liftmaster gate operator and Candace went above and beyond to be sure I was getting the correct part. I haven't received it yet but if it is not correct it is by no fault of hers as she even went as far as texting pictures to me. If I need additional parts I will certainly reach out to this company and for Candace in particular. Thank you!!

Superior customer service The customer support provided by Elvin was superior! My questions were answered, call backs were prompt, and when there was a slight problem with the order, Elvin took care of getting it resolved.

Denise is helpful and polite Denise is helpful and polite. We have ordered many gate openers and accesories and have had a good experience every time we order.