John G
GBThanks Candace I received the items as described in a very timely fashion. Appreciate Candace follow up to ensure the transaction was successful .
joseph ciriaco
GBquality product and workmanship Your company is in the prosses of building our new gates. Your company makes purchasing a pleasure. Thank you Joe Joseph Ciriaco
Jasper
GBDon't rely on Joe If you get Joe as your personal order assistant, just know that he is useless and his assistant Cameron, is the nice and helpful one that will get your order finished and sent out. Don't bother emailing Joe for an update because you won't get a reply. If you haven't received an email with Tracking info, call every few days until you do.
Thomas Christmas
GBI would like to personally thank Elvin… I would like to personally thank Elvin for his help and excellent customer service! Every experience have had with Gate Crafters has been top notch. Thanks
Matt Winters
GBGate Crafters sent me the wrong size… Gate Crafters sent me the wrong size gate, width did not account for the hinges. The gate lock was also supposed to be a bolt on style but the one sent was weld on. When I contacted them, the salesperson agreed that they made a mistake with my order but offered no resolution. I hired a local welder who charged $600 to fix the gate and $225 to mount the lock. The salesperson and owner implied I was lying about the cost and denied to reimburse. Will be following up with American Express to dispute the charge, BBB to report the seller, Google My Business and more.