Site was easy to navigate and they… Site was easy to navigate and they offered all of the accessories that I was looking for. Shipping was not rediculous like other sites.

I would like to personally thank Elvin… I would like to personally thank Elvin for his help and excellent customer service! Every experience have had with Gate Crafters has been top notch. Thanks

Joe was one of the most comprehensive… Joe was one of the most comprehensive salespersons I have had the pleasure to work with. He went throught the litany of items needed and explained about delivery, install, operators, and useful information that will be needed. Give em a raise. Thank You!

Elvin was professional Elvin was professional, pleasant, knowledgeable, courteous, and provided stellar customer service. He helped me with ordering the keypad and post for the keypad, after I had previously ordered the operator from you. There was a delay in the post being ready and Elvin said he would notify me when it was. He most certainly kept his word and let me know as soon as it was available so I could order it. He was very conscientious and pleasant to work with. Thanks... Mike from Virginia

Gate Crafters sent me the wrong size… Gate Crafters sent me the wrong size gate, width did not account for the hinges. The gate lock was also supposed to be a bolt on style but the one sent was weld on. When I contacted them, the salesperson agreed that they made a mistake with my order but offered no resolution. I hired a local welder who charged $600 to fix the gate and $225 to mount the lock. The salesperson and owner implied I was lying about the cost and denied to reimburse. Will be following up with American Express to dispute the charge, BBB to report the seller, Google My Business and more.