Thomas Christmas
GBI would like to personally thank Elvin… I would like to personally thank Elvin for his help and excellent customer service! Every experience have had with Gate Crafters has been top notch. Thanks
Matt Winters
GBGate Crafters sent me the wrong size… Gate Crafters sent me the wrong size gate, width did not account for the hinges. The gate lock was also supposed to be a bolt on style but the one sent was weld on. When I contacted them, the salesperson agreed that they made a mistake with my order but offered no resolution. I hired a local welder who charged $600 to fix the gate and $225 to mount the lock. The salesperson and owner implied I was lying about the cost and denied to reimburse. Will be following up with American Express to dispute the charge, BBB to report the seller, Google My Business and more.
Brown
GBI was able to find the correct part and… I was able to find the correct part and confirm that with one of your customer service agents.
George Stein
GBThey had the parts I need at a good… They had the parts I need at a good price less than the competition. Website was easy to navigate and didn't break. No problems. Hopefully parts arrive in a reasonable time and in good shape, will update rating if necessary :). Thanks.
joseph ciriaco
GBquality product and workmanship Your company is in the prosses of building our new gates. Your company makes purchasing a pleasure. Thank you Joe Joseph Ciriaco