Don't rely on Joe If you get Joe as your personal order assistant, just know that he is useless and his assistant Cameron, is the nice and helpful one that will get your order finished and sent out. Don't bother emailing Joe for an update because you won't get a reply. If you haven't received an email with Tracking info, call every few days until you do.

Gate Crafters sent me the wrong size… Gate Crafters sent me the wrong size gate, width did not account for the hinges. The gate lock was also supposed to be a bolt on style but the one sent was weld on. When I contacted them, the salesperson agreed that they made a mistake with my order but offered no resolution. I hired a local welder who charged $600 to fix the gate and $225 to mount the lock. The salesperson and owner implied I was lying about the cost and denied to reimburse. Will be following up with American Express to dispute the charge, BBB to report the seller, Google My Business and more.

Elvin was professional Elvin was professional, pleasant, knowledgeable, courteous, and provided stellar customer service. He helped me with ordering the keypad and post for the keypad, after I had previously ordered the operator from you. There was a delay in the post being ready and Elvin said he would notify me when it was. He most certainly kept his word and let me know as soon as it was available so I could order it. He was very conscientious and pleasant to work with. Thanks... Mike from Virginia

They had the parts I need at a good… They had the parts I need at a good price less than the competition. Website was easy to navigate and didn't break. No problems. Hopefully parts arrive in a reasonable time and in good shape, will update rating if necessary :). Thanks.

Site was easy to navigate and they… Site was easy to navigate and they offered all of the accessories that I was looking for. Shipping was not rediculous like other sites.