Kimberly Donohoe
USJudy was so helpful and kind Judy was so helpful and kind. Did not get frustrated because I wasn't sure what I needed. She went above and beyond to make sure I ordered the correct string and listened as I rambled on. She even offered suggestions on books your company sells that I might be interested in.
Eugene Ninnie, PE, AIA, LEED A
USJoe was one of the most comprehensive… Joe was one of the most comprehensive salespersons I have had the pleasure to work with. He went throught the litany of items needed and explained about delivery, install, operators, and useful information that will be needed. Give em a raise. Thank You!
Keith Buckhault
USSite was easy to navigate and they… Site was easy to navigate and they offered all of the accessories that I was looking for. Shipping was not rediculous like other sites.
Bob
USBoth Elvin (sp) and Judy made the… Both Elvin (sp) and Judy made the second effort to get our order out as soon as possible. I received a call back from Elvin when he was out of the office. He initiated the order, however, "technology" required him to hand off the order to Judy. She gave me a call back within minutes and finished up on the order. All of this was done at around 5 my time, which is West Coast, and I expect close to 8 Gate Crafters time. That's what I would refer to as great customer service! I would hire both of these employees away from you .......... if I weren't retired.
Greg Patterson
USDenise is helpful and polite Denise is helpful and polite. We have ordered many gate openers and accesories and have had a good experience every time we order.