I would like to personally thank Elvin… I would like to personally thank Elvin for his help and excellent customer service! Every experience have had with Gate Crafters has been top notch. Thanks

Both Elvin (sp) and Judy made the… Both Elvin (sp) and Judy made the second effort to get our order out as soon as possible. I received a call back from Elvin when he was out of the office. He initiated the order, however, "technology" required him to hand off the order to Judy. She gave me a call back within minutes and finished up on the order. All of this was done at around 5 my time, which is West Coast, and I expect close to 8 Gate Crafters time. That's what I would refer to as great customer service! I would hire both of these employees away from you .......... if I weren't retired.

Judy was so helpful and kind Judy was so helpful and kind. Did not get frustrated because I wasn't sure what I needed. She went above and beyond to make sure I ordered the correct string and listened as I rambled on. She even offered suggestions on books your company sells that I might be interested in.

Elvin was professional Elvin was professional, pleasant, knowledgeable, courteous, and provided stellar customer service. He helped me with ordering the keypad and post for the keypad, after I had previously ordered the operator from you. There was a delay in the post being ready and Elvin said he would notify me when it was. He most certainly kept his word and let me know as soon as it was available so I could order it. He was very conscientious and pleasant to work with. Thanks... Mike from Virginia

Superior customer service The customer support provided by Elvin was superior! My questions were answered, call backs were prompt, and when there was a slight problem with the order, Elvin took care of getting it resolved.