David
GBExcellent product and customer service First, the products are amazing. The leather is supple and the stitching is tight. Second, the customer service is superb. They answered my email questions within one day and they shipped also within one day. I would recommend this brand and company to any motorcyclist who wants quality riding gear.
John
GBOrdered wrong size Ordered wrong size. The attempt to exchange was less than desired. To exchange at my expense wasn't what I considered reasonable. I had faith when purchasing and paying in advance and waiting for shipment, yet I couldn't get the same courtesy by having a replacement sent with an opportunity to send the smaller size jacket back by return by repackaging provided when new jacket was received. It's a trust in your customer for me. Maybe I'm wrong, but I chose to just try and sell the jacket and consider it a bad decision buying from you in the first place. You should trust your paying in advance customers better than you do.
Jeff
CAthanks for the great communication! thanks for the great communication and resolving my sizing issues! everything worked out! thanks again! jeff.
David Randall-Bodman
GBLoved the boots Loved the boots! Fit great! Wore them for my first ride today and they made gear shifting easy, and gripped my forward peddles on my Triumph Speedmaster great. I was slightly disappointed that by some minor flaws that looked like the boots may have been worn by a former customer (grease smuges on the soles) and some small dents on the left toe, like some one had taken them for a test ride. I decided to keep them anyway because they were already discounted. Glad I did.
robert
GBExcellent quality Looked at many, many vests online. I was skeptical and wanted a great quality vest that would last a long time, so I read a lot of reviews. I found this one which was a reasonable price. Excellent material (leather), excellent craftsmanship. Very pleased with my choice.