Carl
GBBeautiful Gray Leather Vest The coloring is great and the workmanship is superb. Everything you could ever ask for from a manufacturer.
John
GBOrdered wrong size Ordered wrong size. The attempt to exchange was less than desired. To exchange at my expense wasn't what I considered reasonable. I had faith when purchasing and paying in advance and waiting for shipment, yet I couldn't get the same courtesy by having a replacement sent with an opportunity to send the smaller size jacket back by return by repackaging provided when new jacket was received. It's a trust in your customer for me. Maybe I'm wrong, but I chose to just try and sell the jacket and consider it a bad decision buying from you in the first place. You should trust your paying in advance customers better than you do.
Joseph
GBThe merchandise was exactly as described … The merchandise, a vest DS182-L, was exactly as described and of excellent quality. Unfortunately it did not fit at my waist and I did not want to go to the next size as the vest would have been too long. The return process for the vest was simple and straightforward. I received credit in a timely manner.
Papa G
GBExactly What The Doctor Ordered I came across DSM while searching for footboard fringe for my older touring Harley Davidson. They were the only Retailer to have exactly what I was looking for. My purchase arrived soon enough and I was pleased with the quality of construction. I would certainly buy from Daniel Smart Manufacturing Co. again. Thank you DSM!
S.B.
GBGreat customer service I've updated my review to 5 stars... my original order was never received, however Daniel Smart Manufacturing's customer service is fantastic! They resent my order, were very attentive with communicating how they were fixing the issue, and followed through to make sure I received the resent item! I would absolutely order from them again and am appreciative for the great customer service while resolving the shipping issue!