Ordered wrong size Ordered wrong size. The attempt to exchange was less than desired. To exchange at my expense wasn't what I considered reasonable. I had faith when purchasing and paying in advance and waiting for shipment, yet I couldn't get the same courtesy by having a replacement sent with an opportunity to send the smaller size jacket back by return by repackaging provided when new jacket was received. It's a trust in your customer for me. Maybe I'm wrong, but I chose to just try and sell the jacket and consider it a bad decision buying from you in the first place. You should trust your paying in advance customers better than you do.

Exactly What The Doctor Ordered I came across DSM while searching for footboard fringe for my older touring Harley Davidson. They were the only Retailer to have exactly what I was looking for. My purchase arrived soon enough and I was pleased with the quality of construction. I would certainly buy from Daniel Smart Manufacturing Co. again. Thank you DSM!

Made sure I got my cut Made sure I got my cut! Also to insure that no one was fraudulently using my card or information!! Thank you so much.

Easy to place orders Easy to place orders, very few mistakes and if mistakes are made Janelle always makes it right. She is the best!

Excellent product and customer service First, the products are amazing. The leather is supple and the stitching is tight. Second, the customer service is superb. They answered my email questions within one day and they shipped also within one day. I would recommend this brand and company to any motorcyclist who wants quality riding gear.