Easy to place orders Easy to place orders, very few mistakes and if mistakes are made Janelle always makes it right. She is the best!

I have a new shopping home. I bought a leather motorcycle vest from DSM and the experience was everything you'd want it to be: easy! When the vest got here it was exactly as described on the website and the size chart was spot on. Then I realized that I should have a set of vest extenders. I didn't search the internet, I just went straight back to DSM and today they were delivered. I found a new shopping home.

Beautiful Gray Leather Vest The coloring is great and the workmanship is superb. Everything you could ever ask for from a manufacturer.

Top tier quality There was an issue with my billing and DS contacted me immediately, so my flannel was delivered on time!! 100 stars

Ordered wrong size Ordered wrong size. The attempt to exchange was less than desired. To exchange at my expense wasn't what I considered reasonable. I had faith when purchasing and paying in advance and waiting for shipment, yet I couldn't get the same courtesy by having a replacement sent with an opportunity to send the smaller size jacket back by return by repackaging provided when new jacket was received. It's a trust in your customer for me. Maybe I'm wrong, but I chose to just try and sell the jacket and consider it a bad decision buying from you in the first place. You should trust your paying in advance customers better than you do.