The merchandise was exactly as described … The merchandise, a vest DS182-L, was exactly as described and of excellent quality. Unfortunately it did not fit at my waist and I did not want to go to the next size as the vest would have been too long. The return process for the vest was simple and straightforward. I received credit in a timely manner.

Ordered wrong size Ordered wrong size. The attempt to exchange was less than desired. To exchange at my expense wasn't what I considered reasonable. I had faith when purchasing and paying in advance and waiting for shipment, yet I couldn't get the same courtesy by having a replacement sent with an opportunity to send the smaller size jacket back by return by repackaging provided when new jacket was received. It's a trust in your customer for me. Maybe I'm wrong, but I chose to just try and sell the jacket and consider it a bad decision buying from you in the first place. You should trust your paying in advance customers better than you do.

I have a new shopping home. I bought a leather motorcycle vest from DSM and the experience was everything you'd want it to be: easy! When the vest got here it was exactly as described on the website and the size chart was spot on. Then I realized that I should have a set of vest extenders. I didn't search the internet, I just went straight back to DSM and today they were delivered. I found a new shopping home.

Excellent quality Looked at many, many vests online. I was skeptical and wanted a great quality vest that would last a long time, so I read a lot of reviews. I found this one which was a reasonable price. Excellent material (leather), excellent craftsmanship. Very pleased with my choice.

Excellent product and customer service First, the products are amazing. The leather is supple and the stitching is tight. Second, the customer service is superb. They answered my email questions within one day and they shipped also within one day. I would recommend this brand and company to any motorcyclist who wants quality riding gear.