Julian Cole at Brantford Cyclepath Julian Cole at Brantford Cyclepath, our dealer, was very knowledgeable, took the time to explain the bike to us and made the experience of buying our bikes a pleasure.

Love my new Avignon Got a Gazelle Avignon a few months ago, I am a regular bike commuter ~8 miles and it is a delight. No major issues. I like all the features, except 1) the bell doesnt ring very loudly and 2) cant charge with temp below 32F (which it often is in Boston winters) and cant ride befow 23F. I am 81 and can now pass the girls on the hills.

I bought my Gazelle Medeo T9 back in… I bought my Gazelle Medeo T9 back in May 2021 (when e-bikes were difficult to find during the pandemic), and it has reduced my dependence on a car. I took advantage of the MIK rack and added a rear basket and panniers which worked out great for picking up groceries and take-out, and replaced the stock saddle with a Selle Royal Respiro Relaxed seat and now enjoy 20-30 mile rides along the SF Bay Trail. The Bosch Active Line Plus 3rd generation motor makes headwinds almost unnoticeable. However, my Bosch Purion display failed after 1 year, but my local Gazelle dealer had it replaced hassle-free and at no charge. Overall, a really good electric bike with quality components, build and comfort. Still rides like new after 2500 miles.

The favorite bike in my quiver. I’ve purchased 2 Gazelle e-bikes. The first was for my wife - an Ultimate C380 HMB. Unfortunately, because of multiple spine & joint problems she is uncomfortable riding any bike. However, I liked it so much I sold it (too small for me) and bought an Ultimate C380+. I live and ride on gravel roads so I added a suspension seatpost and a different saddle. I love this bike, it’s becoming my favorite ride (I have several nice bikes). They are not inexpensive but they are very high quality. The frame is beautiful with a scratch resistant finish. The tires are durable, puncture resistant Schwalbes. The Gates belt drive is a worry and grease free delight. Other than air in the tires and rare disc brake adjustment there is virtually no maintenance. This is not a racing bike but it’s a utilitarian, super comfortable and just plain fun bike to ride.

Research, research, research. After two months of research, I had specs for every brand ebike in an Excel spreadsheet. My first precondition was mid-drive; I did not want a rear hub motor. My criteria were power, performance, build quality, dealer network, post-sale service, warranty, and finally, weight. Gazelle provided the best value overall and that's what I went with. After 4 years I'm 100% pleased with my choice.