John Fey
GBThe favorite bike in my quiver. I’ve purchased 2 Gazelle e-bikes. The first was for my wife - an Ultimate C380 HMB. Unfortunately, because of multiple spine & joint problems she is uncomfortable riding any bike. However, I liked it so much I sold it (too small for me) and bought an Ultimate C380+. I live and ride on gravel roads so I added a suspension seatpost and a different saddle. I love this bike, it’s becoming my favorite ride (I have several nice bikes). They are not inexpensive but they are very high quality. The frame is beautiful with a scratch resistant finish. The tires are durable, puncture resistant Schwalbes. The Gates belt drive is a worry and grease free delight. Other than air in the tires and rare disc brake adjustment there is virtually no maintenance. This is not a racing bike but it’s a utilitarian, super comfortable and just plain fun bike to ride.
Stuart Matthews
CAJulian Cole at Brantford Cyclepath Julian Cole at Brantford Cyclepath, our dealer, was very knowledgeable, took the time to explain the bike to us and made the experience of buying our bikes a pleasure.
Stanley Tokarski
GBGazelle Bikes; Only the Best I research everything before I buy. I spent about a year researching electric bikes. The Gazelle brand came out on top of all the other brands in my opinion. From the fit & finish, appearance, functionality, options, ruggedness, longevity of ownership, customer service and serviceability. If you want a ebike that is going to last you for the long haul, this is it. No need to look any further.
Customer
GBWhere do I begin? I bought a Gazelle Medeo and paid over $3,000. Quality of build is low. Here is what has broken in the first 6 months of ownership: the plastic bell (not loud enough to begin with) fell off, chainguard cracked, front mudflap fell off, rear mudflap fell off, rear tire inner tube blew out stranding me 5 miles out, headlight snapped off while putting into bike rack (thin plastic mount), gear changer does not always work. Long series of headaches. My bike is a lemon. The worst part is the local dealer does not know how to get parts from Gazelle and Gazelle does not allow me to buy them. I am stuck with this nightmare. So dealer put on after market light when I wanted original light. I would give anything to get rid of this bike but spent a huge amount of money.
Eddie & Vet
GBGazelle really did the design right I love the design of my new Royal Dutch Gazelle bike. The combination of the comfortable ride of the bike with the Bosch motor and Enviolo hub make longer journeys through the city possible and even pleasant. The Ultimate is making car-free living better. Thanks to the fantastic people at Electric Avenue Houston for helping me find the perfect bike.