Tamera Morrison
CAGreat service from local dealer Great service from local dealer, Kamloops E Ride. Loving the ride, comfort, quality and stability of my new C8. So impressed and confident that I made the right decision. I believe there is room to improve the charging access cover as it is difficult to close. Otherwise, the bike is stunning and an absolute joy to ride!
Stanley Tokarski
GBGazelle Bikes; Only the Best I research everything before I buy. I spent about a year researching electric bikes. The Gazelle brand came out on top of all the other brands in my opinion. From the fit & finish, appearance, functionality, options, ruggedness, longevity of ownership, customer service and serviceability. If you want a ebike that is going to last you for the long haul, this is it. No need to look any further.
Gary Fujioka Sr.
GBResearch, research, research. After two months of research, I had specs for every brand ebike in an Excel spreadsheet. My first precondition was mid-drive; I did not want a rear hub motor. My criteria were power, performance, build quality, dealer network, post-sale service, warranty, and finally, weight. Gazelle provided the best value overall and that's what I went with. After 4 years I'm 100% pleased with my choice.
Customer
GBWhere do I begin? I bought a Gazelle Medeo and paid over $3,000. Quality of build is low. Here is what has broken in the first 6 months of ownership: the plastic bell (not loud enough to begin with) fell off, chainguard cracked, front mudflap fell off, rear mudflap fell off, rear tire inner tube blew out stranding me 5 miles out, headlight snapped off while putting into bike rack (thin plastic mount), gear changer does not always work. Long series of headaches. My bike is a lemon. The worst part is the local dealer does not know how to get parts from Gazelle and Gazelle does not allow me to buy them. I am stuck with this nightmare. So dealer put on after market light when I wanted original light. I would give anything to get rid of this bike but spent a huge amount of money.
Steven
GBI bought my Gazelle Medeo T9 back in… I bought my Gazelle Medeo T9 back in May 2021 (when e-bikes were difficult to find during the pandemic), and it has reduced my dependence on a car. I took advantage of the MIK rack and added a rear basket and panniers which worked out great for picking up groceries and take-out, and replaced the stock saddle with a Selle Royal Respiro Relaxed seat and now enjoy 20-30 mile rides along the SF Bay Trail. The Bosch Active Line Plus 3rd generation motor makes headwinds almost unnoticeable. However, my Bosch Purion display failed after 1 year, but my local Gazelle dealer had it replaced hassle-free and at no charge. Overall, a really good electric bike with quality components, build and comfort. Still rides like new after 2500 miles.