Customer
GBWhere do I begin? I bought a Gazelle Medeo and paid over $3,000. Quality of build is low. Here is what has broken in the first 6 months of ownership: the plastic bell (not loud enough to begin with) fell off, chainguard cracked, front mudflap fell off, rear mudflap fell off, rear tire inner tube blew out stranding me 5 miles out, headlight snapped off while putting into bike rack (thin plastic mount), gear changer does not always work. Long series of headaches. My bike is a lemon. The worst part is the local dealer does not know how to get parts from Gazelle and Gazelle does not allow me to buy them. I am stuck with this nightmare. So dealer put on after market light when I wanted original light. I would give anything to get rid of this bike but spent a huge amount of money.
Steven
GBI bought my Gazelle Medeo T9 back in… I bought my Gazelle Medeo T9 back in May 2021 (when e-bikes were difficult to find during the pandemic), and it has reduced my dependence on a car. I took advantage of the MIK rack and added a rear basket and panniers which worked out great for picking up groceries and take-out, and replaced the stock saddle with a Selle Royal Respiro Relaxed seat and now enjoy 20-30 mile rides along the SF Bay Trail. The Bosch Active Line Plus 3rd generation motor makes headwinds almost unnoticeable. However, my Bosch Purion display failed after 1 year, but my local Gazelle dealer had it replaced hassle-free and at no charge. Overall, a really good electric bike with quality components, build and comfort. Still rides like new after 2500 miles.
Stephen Witiuk
CAI’ve had my Medeo for 18 months and am… I’ve had my Medeo for 18 months and am enjoying every ride I take with it. I recommended Gazelle to a friend and after doing his research bought one as well. I enjoy the pedal assist as you do get a workout every time your exploring the trails and roads around you. The gears change smoothly and you have great vision being a little higher up while riding over a mountain bike.
John Fey
GBThe favorite bike in my quiver. I’ve purchased 2 Gazelle e-bikes. The first was for my wife - an Ultimate C380 HMB. Unfortunately, because of multiple spine & joint problems she is uncomfortable riding any bike. However, I liked it so much I sold it (too small for me) and bought an Ultimate C380+. I live and ride on gravel roads so I added a suspension seatpost and a different saddle. I love this bike, it’s becoming my favorite ride (I have several nice bikes). They are not inexpensive but they are very high quality. The frame is beautiful with a scratch resistant finish. The tires are durable, puncture resistant Schwalbes. The Gates belt drive is a worry and grease free delight. Other than air in the tires and rare disc brake adjustment there is virtually no maintenance. This is not a racing bike but it’s a utilitarian, super comfortable and just plain fun bike to ride.
Bill Vandeventer
GBQuality, convenience, toughness and comfort Gazelle makes quality bikes to fit the mind and body. My ultimate C380 is full of quality components, an easily shiftable and maintenance free hub, and classic style and comfort. I’ve only got 50 miles on it so far, but am looking forward to all my future adventures. It’s exactly what I needed to get out and explore.