I’ve had my Medeo for 18 months and am… I’ve had my Medeo for 18 months and am enjoying every ride I take with it. I recommended Gazelle to a friend and after doing his research bought one as well. I enjoy the pedal assist as you do get a workout every time your exploring the trails and roads around you. The gears change smoothly and you have great vision being a little higher up while riding over a mountain bike.

Julian Cole at Brantford Cyclepath Julian Cole at Brantford Cyclepath, our dealer, was very knowledgeable, took the time to explain the bike to us and made the experience of buying our bikes a pleasure.

This bike is a beauty and a well built… This bike is a beauty and a well built machine. The finish, including paint and weld joints are impeccable. The bike is big, too big for me due a back injury. While its size/weight make for an extremely comfortable ride, stops and starts are only faintly similar to a conventional bike. The bike is not particularly maneuverable and feels like a tank when negotiating sharp turns and mitigating street traffic. From a cosmetic perspective I’m curious when considering the flawless finish of the bike that quality control didn’t get around to bundling and securing the cords on the handlebar area. Also, the headlamp while integrated, seems like an afterthought based on mounting and lack of intensity. Unfortunately, even with the Bosch mid-drive, the bike is terribly underpowered, lacking torque to easily assist on grades. I don’t think I would purchase this bike if I had the chance to reconsider.

Where do I begin? I bought a Gazelle Medeo and paid over $3,000. Quality of build is low. Here is what has broken in the first 6 months of ownership: the plastic bell (not loud enough to begin with) fell off, chainguard cracked, front mudflap fell off, rear mudflap fell off, rear tire inner tube blew out stranding me 5 miles out, headlight snapped off while putting into bike rack (thin plastic mount), gear changer does not always work. Long series of headaches. My bike is a lemon. The worst part is the local dealer does not know how to get parts from Gazelle and Gazelle does not allow me to buy them. I am stuck with this nightmare. So dealer put on after market light when I wanted original light. I would give anything to get rid of this bike but spent a huge amount of money.

Research, research, research. After two months of research, I had specs for every brand ebike in an Excel spreadsheet. My first precondition was mid-drive; I did not want a rear hub motor. My criteria were power, performance, build quality, dealer network, post-sale service, warranty, and finally, weight. Gazelle provided the best value overall and that's what I went with. After 4 years I'm 100% pleased with my choice.