Eddie & Vet
GBGazelle really did the design right I love the design of my new Royal Dutch Gazelle bike. The combination of the comfortable ride of the bike with the Bosch motor and Enviolo hub make longer journeys through the city possible and even pleasant. The Ultimate is making car-free living better. Thanks to the fantastic people at Electric Avenue Houston for helping me find the perfect bike.
Customer
GBWhere do I begin? I bought a Gazelle Medeo and paid over $3,000. Quality of build is low. Here is what has broken in the first 6 months of ownership: the plastic bell (not loud enough to begin with) fell off, chainguard cracked, front mudflap fell off, rear mudflap fell off, rear tire inner tube blew out stranding me 5 miles out, headlight snapped off while putting into bike rack (thin plastic mount), gear changer does not always work. Long series of headaches. My bike is a lemon. The worst part is the local dealer does not know how to get parts from Gazelle and Gazelle does not allow me to buy them. I am stuck with this nightmare. So dealer put on after market light when I wanted original light. I would give anything to get rid of this bike but spent a huge amount of money.
Rita W
GBIt is worth the few extra dollars The buying experience with our local Gazelle dealer (Cranked Bike Studio) and great engineering of your bikes, has gone beyond any of our expectations. We got the C8's for many reasons, test rode about 15 different brands, and decided on the Gazellles!
Harrison Wang
GBBreak Issue and lack of bottle holder pins/screws I received my bike approx. 10 days ago. I rode my bike about three times and heard a strange noise with my bike's break. For safety reason, I took it to my bike shop and learned that it wasn't installed correctly. It is unfortunate that I experienced such a simple issue so quickly. That's one of the issue. As for on the bike, I feel that missing a water bottle holding screws as a standard offering is unacceptable. From the pictures online, the C380 HMB had water bottle holder screws, while the actual bike is missing them. I am very disappointed that a bike doesn't have water bottle holder screws as a standard feature.
Speedy V
GBThe T-10 is a fantastic bike The T-10 is a fantastic bike! It's so well made. I have supreme confidence in it when speeding down a hill. You need to trust the equipment when those conditions exist. I also love the "natural feel" of pedal assist. You can get a fantastic workout (contrary to what non eBike owners believe) on this bike.