Peace of Mind The only downside is the battery longevity. It'll die quite quickly. Other than that this watch works well and my son loves it. I'm looking forward to getting updates!

Highly recommend! I had trouble updating the son’s watch. I called customer support and they were great! The gentleman walked me through each step and was pleasant and friendly throughout the entire process! My son loves being able to talk to his family and friends with the watch. It give me comfort knowing I can reach him if needed.

Company was responsive when I called Company was responsive when I called. Spoke to a live person almost immediately on two occasions. Very informative about watch and troubleshooting it.

Connection interrupted I wish I could review the gentleman who resolved our issue, but I'm horrible with names... Not only did he know exactly what was going on with my son's Jr Track 3, he explained why it was giving us trouble with not letting my son send messages or why the GPS wouldn't update and HOW to correct it on our own in case this happens again. We LOVE the ability to send personal messages with emojis!

After a few hiccups of getting optimal… After a few hiccups of getting optimal call and location working. It has been a great watch for a 2nd grader. Even with the few hiccups the Cosmo support team was quick to help and follow up. Easy to use, great school mode and no games!