Company was responsive when I called Company was responsive when I called. Spoke to a live person almost immediately on two occasions. Very informative about watch and troubleshooting it.

My Son is Not Ready for a Phone My super, quiet 12-year old son is not ready for a phone. It does not look super kiddie so he loves that it is still an appropriate look on his arm. We upgraded from the JrTrack2 to the JrTrack3. This watch helps him stay in contact with our immediate family members through calls, text, location. He relies on its features, and even has reminded me to turn the School Mode back on after breaks in the school year - he wants to focus. He also has scheduled alarms set to remind him of when different tasks/chores are required of him. The JrTrack Smartwatches have been a great way to help him stay focused and in touch with my husband and I when going and coming from school, and handling things around the house.

Peace of Mind The only downside is the battery longevity. It'll die quite quickly. Other than that this watch works well and my son loves it. I'm looking forward to getting updates!

Perfect for kids! We bought this for our daughter right before Christmas. It has been so helpful. We are able to chat with her after school and while she’s at practice. The tracking has been pretty spot on. The only downside is I feel like it does a little faster than we would like. No big deal, we just charge it each night. We love the Cosmo watch. Tech support is always fast to respond if we had any questions.

It works, but is far from top of the line Overall the product is decent and works for the kiddos to get in contact with us but there are certainly a few flaws with it. The location does not always update and you have to keep refreshing to see if you can force the proper location. If this is an important detail for you, this probably isn’t the best product to go with. The battery life is also terrible.The kids have to charge it every night and by the time they get home from school it’s usually completely dead about an 8-9 hour time span of very limited use, since they are at school and I have it set so they cannot use the watch during school hours. We bought the watches for Christmas, so have only been using them for about 4 months. Another detail I don’t care for is that now that you can text through the regular message app and do not have to go to the cosmo app, they don’t link together. What I mean by that is messages sent when inside the cosmo app, will not show in my regular phone message app and vice versa. Not a huge deal but is a slight inconvenience.