Company was responsive when I called Company was responsive when I called. Spoke to a live person almost immediately on two occasions. Very informative about watch and troubleshooting it.

We love this watch for our 9 year old… We love this watch for our 9 year old it is the perfect starter phone/watch for her! the bands are fun to change with the different color options they offer, and we have had no issues with the service either! with the new update we can now message outside the app which is super convenient as well. would definately recommend to anyone looking for that perfect starter watch for their kids

JrTrack 3 kid's smart watch The Jr. Track 3 has been helpful. I would give it 5 stars, except the calling doesn't always work in Colorado Springs, and I don't mean in the mountains. In the neighborhood, the calls don't work all the time. Texting and tracking always work.

I love this watch for my 5yo I love this watch for my 5yo. He is able to text my husband and me with voice audio as he’s still learning to spell and he loves to send us selfies. He also likes to call us just to hear our voices when we are temporarily separated.

Had an issue with my sons Cosmo watch… Had an issue with my sons Cosmo watch and the customer service and detail of getting the watch fixed was absolutely wonderful. I started off frustrated but the attention to my issue made with the issue being easily resolved.