The over all customer service is excellent. The in-house design assistance was very helpful in determining what and how many I shall need in my project. The same team follow through with my order and delivery. They checked on and update me the delivery status of my order. When item I ordered didn’t show up, they made arrangements immediately to send it overnight so that I can continue my installation.

Love the finished product! Love, love, love the finished product! The plan from the engineers was a big help, however one of the parts I ordered, as per the engineer's plan, was incorrect and I was unable to get a full refund, even though they recommended that I purchase the item. There are numerous videos to watch, very helpful. Wish the videos were in some kind of order, instead of splattered across their site. Otherwise, absolutely love the black cable railings! It is so much better than my previous wood railings, no comparison and the invisible fittings are the finishing touches!

I love my new cable railings Muzata made my staircase remodeling so easy! I sent them my pictures and measurements and they sent me the exact parts I needed. All the parts were well made and high quality. The customer service was quick and excellent when I had questions. My stairs turned out perfect. Highly recommend!

Great product, great customer service. This was my first time using Muzata products. The materials are very good quality. I installed 37 various styles of posts for this deck and also used their cable railing system. Very smooth system for connecting the cables and tensioning. I did have one post foot cover missing in the order but was able to easily connect with the company through e-mail and they resolved the issue quickly. I'm not sure how big of company Muzata is but their customer service was outstanding and they went above an beyond in communication and receiving a new part within a few days. I would definitely use them again.

Love the look of our new cable railing… Love the look of our new cable railing system. Instructions and video tutorials were easy to follow. However I do wish they would have offered shorter length packages. I needed 20’ extra feet from the original 300’ and had to buy 150’