J Woodard
GBGreat product, great customer service. This was my first time using Muzata products. The materials are very good quality. I installed 37 various styles of posts for this deck and also used their cable railing system. Very smooth system for connecting the cables and tensioning. I did have one post foot cover missing in the order but was able to easily connect with the company through e-mail and they resolved the issue quickly. I'm not sure how big of company Muzata is but their customer service was outstanding and they went above an beyond in communication and receiving a new part within a few days. I would definitely use them again.
Waiel Ahmed
GBI was redoing the railing system on my… I was redoing the railing system on my deck. I wanted to change the old dry rotted outdated wood railing to something more modern and durable. I also wanted something that didn't obstruct the view. We decided to go with a cable railing system. The problem was I couldn't find any systems that were an exact fit to how we wanted our railing system to work, especially finding handrails. After looking at multiple different cable railing suppliers we found that Muzata had a very good customizable system. Also, the quality of their products was very good and their customer service was wonderful. They were very helpful in making sure everything worked well with each other and even when I ordered something online that didn't seem to fit with the previous orders, they would contact me to confirm I that it was actually what I needed. Great company I wouldn't hesitate to buy from them again.
Andrew Gingerich
GBGreat value, great look, great customer service I really like the product. I do with there was a little more how to install info on youtube. But I am very satisfied with the product, look, and fuctionality. While the cost wasn't inexpensive, similar products were even more money. As such, pretty good value. We've only had it up for a few months so I can't speak to how it weathers. Finally, customer service was fantastic, contacting me when they could tell I ordered the wrong product.
Simon M Chu
GBThe over all customer service is excellent. The in-house design assistance was very helpful in determining what and how many I shall need in my project. The same team follow through with my order and delivery. They checked on and update me the delivery status of my order. When item I ordered didn’t show up, they made arrangements immediately to send it overnight so that I can continue my installation.
Anthony Jenkins
GBExcellent Product,thank you -