Measurement mistake on my part but I… Measurement mistake on my part but I ordered a custom box and only figured for one wall instead of two to give outside dimensions. Since I'm fitting the box around something I also specifically included what the inside dimensions need to be in the note (the correct measurement). For the price I paid I feel you should have read my note,checked, and contacted me for a correction before production. EDIT: please match your description of measurement labels with the ones in the form. Thanksyou

Custom Box Fiasco Handled Well The custom box I had ordered had come cracked and in pieces. Pleximart was so quick to respond the issue, had made a claim with the shipping company, and then got to work on a replacement I needed fast. The new box came so quickly and in great condition in time for the show we needed it for.

Item exactly what looking for but outrageous postage charge Item was just we were looking for but price of postage was absolutely outrageous—item should have been sent overnight or at least priority mail for money paid. Should not have had to wait so long for delivery st that price. Postage was just a little less than what we paid for the two items purchased. Box was arrived all dented up and in rough shape, but thankfully items were not damaged—not professionally packaged.

The experience couldn't have been… The experience couldn't have been better. They worked with me on a custom order that arrived faster than expected and was exactly what I wanted.

Good Display Boxes I ordered two display boxes to protect some of my collectibles, they're well made and great for my needs. They were delivered well protected in several layers of bubble wrap, I think the only way they could've been damaged in transit is if the delivery person pitched the box at my house from a speeding vehicle. The reason I gave 4/5 stars is originally I was only sent one of my boxes, and had to email the company twice before my second box was mailed. They did respond promptly to both of my emails and corrected the error, so I would still shop with pleximart in the future based on my total experience.