D K
GBI bought an X1 I bought an X1. Lovely lamp, very good indeed. It is as would be expected very heavy, which I expect is why the clip on the end of the lanyard failed (just snapped) after about three months. I was crossing a footbridge with the lamp hanging round my neck, it went in the river. Unrecoverable, a real shame. I sent the picture of lanyard and broken clip to Wuben but all they gave me was a discount on a replacement lamp. I asked but they absolutely would not replace the lamp, even though it was their lamp and their lanyard and their clip. In response to their reply to this review - the way for Wubenlight to make this good would be for them to refund the 50%. Nice product, shame about the after sales support.
juliank_abv.bg Kalchev
BGTorch is good Torch is good. Small size good for keychain. Problem is received from custom. Torch was going to custom and need to send a lot of paper to show how much i pay for torch. Actually was give from Wuben, but preparation and e-mail to receive my torch is absolutely not good. I order a lot of stuff from China and never go to custom. Torch is great but delivery is not recommended at all.
SETH LAUGHLIN
GBFavorite user of my collection I have well over 100 flashlights. Lumintop, Emisar and Noctigon, Sofirn and Wurkkos, Acebeam, etc. the T1 is my favorite full size light. I keep it by the front door and take it on nighttime excursions. Of all those lights, it has the perfect combination of size, weight, feel, beam and the switch is probably my favorite feature. Awesome light!
Russ T.
GBStand behind their products !!! Very helpful, prompt and professional service! A company who truly stands behind their excellent products and a customer service department(Ava) that is second to none. Every company should stand behind their products as Wuben does! If you have an issue with their product line, they will be more than happy to resolve it. Thank you Wuben !!!
Huan Dam
GBLightok X3 I order a Lightok X3 Owl EDC Flashlight and it was sent to the wrong address somehow but when i email Wuben they resolve that quickly and took care of the shipping fee as well really good customer service and great site to order from.