D K
GBI bought an X1 I bought an X1. Lovely lamp, very good indeed. It is as would be expected very heavy, which I expect is why the clip on the end of the lanyard failed (just snapped) after about three months. I was crossing a footbridge with the lamp hanging round my neck, it went in the river. Unrecoverable, a real shame. I sent the picture of lanyard and broken clip to Wuben but all they gave me was a discount on a replacement lamp. I asked but they absolutely would not replace the lamp, even though it was their lamp and their lanyard and their clip. In response to their reply to this review - the way for Wubenlight to make this good would be for them to refund the 50%. Nice product, shame about the after sales support.
Huan Dam
GBLightok X3 I order a Lightok X3 Owl EDC Flashlight and it was sent to the wrong address somehow but when i email Wuben they resolve that quickly and took care of the shipping fee as well really good customer service and great site to order from.
david west
GBI really like their lights I really like their lights. They have some very unique designs. Was concerned about durability when a couple of lights I recently purchased had issues. But customer service was great about helping me get it taken care of. Overall, a very positive experience. I definitely will be buying from them again.
Robert
GBI ordered a New Year surprise box… I ordered a New Year surprise box $19.99 + S&H $7.99 = $27.98, received a $33.99 (AliExpress free shipping) H1. What a major disappointment for a new year! Never again taking that chance.
Michael Villani
GBINNOVATION INNOVATION INNOVATION!! Innovation innovation innovation. I am a huge collector and wuben has been my favorite company over the past 2 year. Because of their innovative and different design! If you want a normal flashlight - wuben has got you covered. If you want an extraordinary flashlight- they got that too!