Stand behind their products !!! Very helpful, prompt and professional service! A company who truly stands behind their excellent products and a customer service department(Ava) that is second to none. Every company should stand behind their products as Wuben does! If you have an issue with their product line, they will be more than happy to resolve it. Thank you Wuben !!!

I checked out the wuben x3 ......Can't… I checked out the wuben x3 ......Can't begin to say how refreshing it is to get such innovative and useful design language in flashlights, the Wuben x3 is awesome, big power small form factor and a user interface that works well and makes sense. Have had 0 issues with the product would definitely reccomend for anyone that wants a small but powerful pocket torch

Wonderful customer experience I purchased the Wuben x3 white and I can't say enough how much I love this flash light. A couple of days after purchasing, I thought the charger had broke, but after talking with Zheng Runyu I came to the conclusion it was my own personal charging cable not the product. Just wanted to say Zheng Runyu was extremely helpful and made my experience very simple he has won me over as a forever customer! Thank you again!

I really like their lights I really like their lights. They have some very unique designs. Was concerned about durability when a couple of lights I recently purchased had issues. But customer service was great about helping me get it taken care of. Overall, a very positive experience. I definitely will be buying from them again.

VERY Slow Shipping After Ignoring Immediate Order Cancellation Ordering system required full payment info before verifying coupon codes. Emailed to cancel order immediately. Ava did not reply until it was "shipped." However, tracking info showed the carrier had not received the package yet. Ava did not reply to message showing they only printed a shipping label. Several weeks later, the unwanted package arrived and Ava immediately replied that it was delivered! Avoid this dishonest seller. Let's see if they honor their return policy.