This Machine did exactly what it was intended to do and More.… This Machine did exactly what the reviews and Presentation describe that it could do and more. It was easy to assemble, easy to operate, and performed too it's capability & intent of what it was intended to do all at the same time. I was overwhelmed with its performance and its results, investment well 😵 spent, I have no regrets. Thank You for such an magnificent and enjoyable piece of equipment....

The sweeper picks up all the dog hair… The sweeper picks up all the dog hair left behind by my 2 golden Retrievers. It also picks up a lot of just plain old dirt blown into the turf by our West Texas breezes.

Product arrived as expected Product arrived as expected. Initial review is great. We’ll see if it lasts.

Customer Service is lacking. Customer service is non-existent. We purchased the incorrect product and were inquiring on how to exchange it for the one we meant to purchase. After calling the toll free # that directs callers to send an email (why have a toll free # at all?), we sent an email and received one reply asking for additional information. We responded and then did not receive a reply, even after a second follow up email was sent. Look, I get it if you can't make it happen for us but communicating this to close the loop would have been appreciated and respectful. And we bought the extended warranty...so now I worry if anyone will respond if we ever need it. The sweeper product works fine and lifts the turf nicely. I am not sure about the design that kicks back everything on the person mowing. Wear long pants and glasses for protection and the mower should be fine. Which, BTW, is how we realized we wanted the sweeper vacuum product vs. the sweeper we purchased. Our work around is to use a shop vacuum to pick up the pile made by the sweeper. It would have been nice to do it all in one step. Moral of the story. Don't buy direct from the manufacturer. Buy from Amazon so you have some recourse.

There is no technical support for this… There is no technical support for this company. If you read the other reviews they say the same thing. My 380 sweeper ran for 10 minutes and shut off. I emailed every email they have and have received no responses. I own a factory also and my customer can reach and receive a reponse at any time. How a conpany operates like this is beyond me. I am going to purchase a machine from competitors and throw this one in the garbage, I guess.