THEODORE M GRAY
GBThis Machine did exactly what it was intended to do and More.… This Machine did exactly what the reviews and Presentation describe that it could do and more. It was easy to assemble, easy to operate, and performed too it's capability & intent of what it was intended to do all at the same time. I was overwhelmed with its performance and its results, investment well 😵 spent, I have no regrets. Thank You for such an magnificent and enjoyable piece of equipment....
J.W.
GBThe Turfmatic 380 does a great job… The Turfmatic 380 does a great job picking up leaves, pine needles, and dog hair. It also renews the matted areas of turf. The motor seems powerful and I have no problem running it for an hour at a time. Dragging a cord around is a pain, but I don't think any cordless machine could do the job.
CN
GBCustomer Service is lacking. Customer service is non-existent. We purchased the incorrect product and were inquiring on how to exchange it for the one we meant to purchase. After calling the toll free # that directs callers to send an email (why have a toll free # at all?), we sent an email and received one reply asking for additional information. We responded and then did not receive a reply, even after a second follow up email was sent. Look, I get it if you can't make it happen for us but communicating this to close the loop would have been appreciated and respectful. And we bought the extended warranty...so now I worry if anyone will respond if we ever need it. The sweeper product works fine and lifts the turf nicely. I am not sure about the design that kicks back everything on the person mowing. Wear long pants and glasses for protection and the mower should be fine. Which, BTW, is how we realized we wanted the sweeper vacuum product vs. the sweeper we purchased. Our work around is to use a shop vacuum to pick up the pile made by the sweeper. It would have been nice to do it all in one step. Moral of the story. Don't buy direct from the manufacturer. Buy from Amazon so you have some recourse.
Dana Sedler
GBThe sweeper picks up all the dog hair… The sweeper picks up all the dog hair left behind by my 2 golden Retrievers. It also picks up a lot of just plain old dirt blown into the turf by our West Texas breezes.
herman churchwell
GBYou guys are great You guys are great But life too short to respond to every survey And life is too stressful now So do not contact me again Thanks