I discovered their products via my wife… I discovered their products via my wife browsing. I looked and for sure I needed some. They were upfront about an out of stock item and advised me of the expected restocking of that item. Just like clockwork, the restocked and sent me my completed order. The process was quick and complete. I really appreciate their candor and their actions. Great experience.

The sweeper turned a three hour job… The sweeper turned a three hour job into a 40 minute job. Although it picked up most of the debris, I had to make several passes to pick up debris that fell out of the debris collector. If the debris collector was angled downwards vs upwards I am sure the debris would not fall at all. Overall, I am happy with the purchase. I do recommend this useful machine to help you maintain a clean turf!

Product arrived as expected Product arrived as expected. Initial review is great. We’ll see if it lasts.

Indoor Training Facility We are a nonprofit indoor girls' fastpitch training facility. When looking for a product to keep up on our 11,000 sq ft turf area clean, after a little research we ended up purchasing the Turfmatic. We have only used it a couple of times. So far so good! The amount of dirt that it has picked up that is embedded into the turf is incredible. It leaves the turf looking "Perked"up. Based on our use of 2x, I would recommend this product for artificial turf. Remember, It is electric and you will need a long extension cord for a large surface.

Customer service line and addresses seem to be just a facade And how do I determine if the product is faulty? How does turfmatic know what my problem is if they aren’t responding to my communication efforts? Literally, this is the first and ONLY conversation I’m having with turfmatic and it’s in this strange forum. Why won’t anyone return to my emails? They’ve decided I don’t deserve/qualify for a return silently and just ignore my MULTIPLE attempts to make contact? Thank you for responding! I really would like to speak with someone about a return. I understand you guys need an RMA but not only can I not find it but where do I send it?? The places I’ve contact don’t respond. This is the first response I’ve gotten from this company and it didn’t give me any information on how to complete this return. Please provide me with a contact address to someone who will respond?? Since my item arrived, I’ve been trying to reach someone at turfmatic. I tried all the email addresses listed either in my order emails and any address listed (anywhere) on their site. All of them are a dead end. Either they get returned to me or no one responds. There’s a phone number on the website but when I dial it’s just an empty line. No ringing, no one answers, not even a recorded message. Another dead end. There’s a representative listed on the contact page who’s located in a totally different state but after multiple dead ends, I emailed him directly. While he responded, it went no where. He said I need to find my RMA number and contact customer service and then has since ghosted me. I’ve gone to their socials, there’s nothing there to provide a lead to contact info. I’m out of options. Their warranty is another facade if there’s no one to answer emails or calls when you have a problem. So with that, I strongly don’t recommend purchasing expensive items from this company!!