Christina M
GBSport Rx customer service is top notch! Sport Rx customer service is top notch! They quickly answered my questions, provoded solutions, and tried to get everything squared away for me to my liking, which involved me mailing my sunglasses back for adjustments. I will most definately purchase from them again!
Joe Dacy
GBGreat Glasses! The BEST Customer Support team!! First the back story: My son told us he was having trouble seeing the board in his classes and admitted it had been like this for quite some time. He simply didn’t want glasses. But luckily he convinced himself it was something he needed to tell us, and he let us know about his vision issues. We made an appointment with America’s Best for an eye exam and to purchase two basic pairs of glasses for the classroom (along with contact lenses). Everything went well, but my son told us he really wanted a pair of prescription Oakley glasses for his last few games of high school baseball (he’s a senior and graduates in less than a month). I asked him to do a bit of research (while I did the same), and he suggested SportRX. The prices seemed competitive with other sites, and SportRX offered a style of Oakley frames that other retailers didn’t offer (and that my son really liked). So we ordered his glasses. Now the reason for the review: As the days passed, and I found out his contact lenses were delayed (not to mention the fact that he realized how much of a difference his regular glasses made for him during outfield practice), I contacted the SportRX Customer Support team (and the hero of this story, Joyce) to see if anything could be done to speed the process of getting his sports glasses. To say that Joyce (and everyone in the lab) went above and beyond is a MASSIVE understatement! Joyce called the lab on a daily basis to get updates and then called me soon after each day with an update on the progress of my son’s glasses. Joyce worked tirelessly to see that my son had his glasses a week earlier than had been expected and even had them delivered on a Saturday! We are indebted to Joyce and everyone at SportRX for their tireless effort on our order…and for caring in a way that I can only describe as AMAZING! Thank you, SportRX! And thank you, Joyce!!!
Rikard O
CAAMAZING CUSTOMER SERVICE !!! Customer Support Team: "THE COOLEST" Order follow-ups, International Tracking updates & just super helpful & friendly. Returns: "AMAZING" After a minor snafu with my order. I dealt with a dude named Phillip, one of the best customer relations people I've ever dealt with. Phillip, took care of business, got everything sorted. Now I've got my new shades & they are SWEEEET !!! OVERALL, ONE OF THE BEST CUSTOMER EXPERIENCES I'VE HAD !!! 😎🇨🇦👍
Mike
GBMike went into great detail on the… Mike went into great detail on the perfect lenses and eased the order process. Anna kept me informed of quality during production and gave detailed message via phone and email. Anna delivered the package much sooner than expected and allowed my input that far exceeded my expectations. Brilliant group of opticians. Definitely allow them to serve your needs!
Steve Hendrix
GBOutstanding service and product quality! Excellent assistance is selecting my pair of sunglasses. Prompt and courteous response to emails and phone calls. My order arrived earlier than expected and the fit and feel of my Oakley Flak 2.0 XL frames are perfect. As an older road cyclists my needs were for progressive and transition lenses. These sunglasses are performing very well with my prescription and varying sunlight. Highly recommended! Thankful for SportRx service and product.