Great product, but after sales service is hit and miss Great product, but after sales service is hit and miss. My device failed after about 10 months of use. Initally they were responsive, saying that it would be replaced. I have been told it will be sent 'tomorrow' a few times and struggled to get replies from customer service. The replcement was finally sent about a month later - to the wrong address. Despite giving them my address, they sent it to an old one. If they could get their customer service right, this would be a fantastic product, but as it stands its simply frustrating.

Great help! I had some difficulties setting the unit up which turned out to be my errors. They kept on helping until the problem (mine) was solved.

This is how all devices/apps should be! This little device worked exactly as described for controlling my gates. I think I spent less than 10 minutes to install it! It also arrived by UPS in record time (1day, Hungary to France). The Remootio app to set everything up has been very carefully designed to be as intuitive as possible, I am quite amazed at how quickly I got this gate controller up and running on HomeKit.

Happy camper What can I say, problem solved with no fuss and speed.

NO SUPPORT This product performed exceptionally well and was easy to install. I mounted it on the primary gate to our business without any difficulties and even ran a 150-foot Cat5 cable without any issues. However, I must mention that this product has no customer service or support available. Despite attempts to contact the manufacturer via email or phone (NO CONTACT NUMBER), there was no response. Consequently, if you have any questions or encounter any problems with the product, you will have to resolve them on your own.