Remootio Customer Service for wiring diagram Remootio Customer Service for after sales support was superb and fast. I had an issue with wiring to the motor control board and Remootio quickly identified where to connect the respective wires. Many weeks passed and I lost the original email with the wiring diagram, a short email and 30mins later Remootio team replied with the wiring diagram. My best experience with any company for online service.

Great Product, great service. Not only do they provide you with an excellent product for a fair price, their support is swift and correct. Every question is answered.

NO SUPPORT This product performed exceptionally well and was easy to install. I mounted it on the primary gate to our business without any difficulties and even ran a 150-foot Cat5 cable without any issues. However, I must mention that this product has no customer service or support available. Despite attempts to contact the manufacturer via email or phone (NO CONTACT NUMBER), there was no response. Consequently, if you have any questions or encounter any problems with the product, you will have to resolve them on your own.

The Remootio support team was prompt… The Remootio support team was prompt with responses to questions and the information provided was spot on to help me with my issue

Great product, but after sales service is hit and miss Great product, but after sales service is hit and miss. My device failed after about 10 months of use. Initally they were responsive, saying that it would be replaced. I have been told it will be sent 'tomorrow' a few times and struggled to get replies from customer service. The replcement was finally sent about a month later - to the wrong address. Despite giving them my address, they sent it to an old one. If they could get their customer service right, this would be a fantastic product, but as it stands its simply frustrating.