Steve Baker
GBGreat experience with Customer Service, thanks! Unit worked great for 18 months then lost our connection. After several unsuccessful attempts to reconnect I contact the customer service and they helped get my Remootio 3 back on line. I had a loose connection on my control wire and needed to do more than one hard resets to remedy the issues. All is good now. I love the convenience this little unit provides for our main gate operation.
AM
GBTwo Remootios Working Well I presently use two Remootios - one for a garage door and one for a gate, making use of scheduled automations and manual triggering. They've both worked flawlessly for several years. I've sent a few questions to the Support team during that time and they always respond quickly and thoroughly. Great product with great support.
Google Reviewer
GBRemootio's customer service is EXCELLENT!! Remootio's customer service is excellent. I bought a Remootio 3 under another company's name and was having some problems with it. That company was absolutely no help and even gave me false information. I emailed Remootio and quickly received a reply with detailed steps to solve the problem. I did what they suggested and the problem was solved. I would definitely recommend their product.
Nick Coote
FRThis is how all devices/apps should be! This little device worked exactly as described for controlling my gates. I think I spent less than 10 minutes to install it! It also arrived by UPS in record time (1day, Hungary to France). The Remootio app to set everything up has been very carefully designed to be as intuitive as possible, I am quite amazed at how quickly I got this gate controller up and running on HomeKit.
Igor Bunjevac
HRRemootio Support made my my DYI project very simple Because of compatibility check feature on Remootio website it was easy to check if Remootio will work with my Gate opener. My exact model of gate opener was not listed, but short and simple mail to Remootio support provided the answer. Also, Support provided me with the exact wiring guide for my Gate opener. installation was fast and simple ( I am DIY-er, with no previous experience), and I'm really happy with purchase and Remootio support.