Great product, but after sales service is hit and miss Great product, but after sales service is hit and miss. My device failed after about 10 months of use. Initally they were responsive, saying that it would be replaced. I have been told it will be sent 'tomorrow' a few times and struggled to get replies from customer service. The replcement was finally sent about a month later - to the wrong address. Despite giving them my address, they sent it to an old one. If they could get their customer service right, this would be a fantastic product, but as it stands its simply frustrating.

Great experience with Customer Service, thanks! Unit worked great for 18 months then lost our connection. After several unsuccessful attempts to reconnect I contact the customer service and they helped get my Remootio 3 back on line. I had a loose connection on my control wire and needed to do more than one hard resets to remedy the issues. All is good now. I love the convenience this little unit provides for our main gate operation.

Great product. Great support Remootio is the product I was looking for. Easy to install. Works with most systems. And the support is great. Answered all questions with regard to connection in short time, clear and understandable. Highly recommended.

Remootio Customer Service for wiring diagram Remootio Customer Service for after sales support was superb and fast. I had an issue with wiring to the motor control board and Remootio quickly identified where to connect the respective wires. Many weeks passed and I lost the original email with the wiring diagram, a short email and 30mins later Remootio team replied with the wiring diagram. My best experience with any company for online service.

Two Remootios Working Well I presently use two Remootios - one for a garage door and one for a gate, making use of scheduled automations and manual triggering. They've both worked flawlessly for several years. I've sent a few questions to the Support team during that time and they always respond quickly and thoroughly. Great product with great support.