Love the customer service Love the customer service. Gave great options and were absolutely fantastic in getting the order to me so quickly at no extra charge. Saved a lot of time and money than going through Amazon like I did in the past. Wonderful crew!

3-Day Delivery Is Actually 3-Week Delivery Placed an order for five low voltage dimmer switches (cost >$600), expecting 3-day delivery (according to Shop.com). Seven days later nothing had arrived, so I called and was told I might not receive anything until a date that is two more weeks away. So it's actually more like 3-week delivery. I am currently waiting but wondering whether to try to cancel and find another solution.

I had A few conversations with Dario I had A few conversations with Dario. I told him what I wanted to do and he did the rest. He picked out the package that I needed and it was perfect. I also had a problem with a set of hit lights for over the cabinet lighting and he talked me through on how to fix the issue. He was 100% professional ,extremely knowledgeable and very friendly on the phone. Because of this experience I will be a hit light customer forever.

Product and customer service horrible The remote to the hit lights LED strip lights was broken. In contacting the company via email, this was their ignorant response... "Are you sure you buy from us? Why every month have people send this kind of mail. You didn't have any other way to earn money? Cheater" This is what was sent to them... Message Body: So we got these LED strip lights. And the controller is in pieces. Do we return everything or can a new controller be sent? I'm not sure what kind of customer service this is, but I guess it goes with the quality of their lights. The remote is a cheap piece of garbage, obviously. And their customer service by email is horrible. You cannot get them by phone at all.

Incredible to work with This company is incredible to work with. Easy to contact and shipping is quick and efficient. I would highly recommend them.