Quality Have used highlights products numerous times and they always perform well. Very well made and UL listed, unlike other cheaper brands. Will definitely be using them again.

Product and customer service horrible The remote to the hit lights LED strip lights was broken. In contacting the company via email, this was their ignorant response... "Are you sure you buy from us? Why every month have people send this kind of mail. You didn't have any other way to earn money? Cheater" This is what was sent to them... Message Body: So we got these LED strip lights. And the controller is in pieces. Do we return everything or can a new controller be sent? I'm not sure what kind of customer service this is, but I guess it goes with the quality of their lights. The remote is a cheap piece of garbage, obviously. And their customer service by email is horrible. You cannot get them by phone at all.

Love these strip lights! Love these strip lights! We did receive the wrong color though. We ordered warm white and received neutral white. We decided to go with them and we’re very satisfied. We installed above and below kitchen cabinets. After having them installed, we decided to order the dimmer with remote because our tv is not too far away. We like dim lights while watching tv. Everything is perfect! Also, we received both our orders very quickly.

Over all was a good experience Over all was a good experience. customer service was a little lacking. a driver got lost in shipping and they acted a little distrusting and waited a couple days to send out the replacement driver.

Love the customer service Love the customer service. Gave great options and were absolutely fantastic in getting the order to me so quickly at no extra charge. Saved a lot of time and money than going through Amazon like I did in the past. Wonderful crew!