Easy transaction problem solved -

Remote tape light kit sale When I needed another part for a kit to install it they were great about waiving the shipping to get it to me right away. Just remember folks when ya order the reels of tape lights you will need additional connectors if you need to cut the tape so add those to your Order to avoid mixup’s Great extra mile customer service as always thank you guys!

Sales rep was very helpful….. Sales rep was very helpful suggesting all parts needed for my application. Multi color strip lights in two separate shelving units 12 feet apart, controlled by a single hand held remote. Customer is thrilled. That’s what a great supplier does: makes YOU look good!!

Product and customer service horrible The remote to the hit lights LED strip lights was broken. In contacting the company via email, this was their ignorant response... "Are you sure you buy from us? Why every month have people send this kind of mail. You didn't have any other way to earn money? Cheater" This is what was sent to them... Message Body: So we got these LED strip lights. And the controller is in pieces. Do we return everything or can a new controller be sent? I'm not sure what kind of customer service this is, but I guess it goes with the quality of their lights. The remote is a cheap piece of garbage, obviously. And their customer service by email is horrible. You cannot get them by phone at all.

I had A few conversations with Dario I had A few conversations with Dario. I told him what I wanted to do and he did the rest. He picked out the package that I needed and it was perfect. I also had a problem with a set of hit lights for over the cabinet lighting and he talked me through on how to fix the issue. He was 100% professional ,extremely knowledgeable and very friendly on the phone. Because of this experience I will be a hit light customer forever.