Product is defective Product is defective. Customer service won’t respond. Horrible experience.

The best outstanding customer support The best outstanding customer support I have received! I had a unit which became defective. I then emailed True Lumens to let them know about the problem, and in a short time after a couple of emails, I received a brand new replacement unit. You just cannot get better customer support than that! I will continue to purchase items from them!

True Lumens provides GREAT products True Lumens provides GREAT products. But, as with any company, occasionally something can go wrong. No worries! The problem is fixed quickly and with a smile. I will buy from them in the future!!!

Exceptional company. Great products I have been a customer of True Lumens for about 2 years specifically purchasing Pro-Line Bollard Lights. I have been so pleased with the quality of this product I just purchased more. A company with exceptional customer service and great products.

True Lumens is the best! True Lumens sent our lights on schedule, they arrived earlier than promised and were made of high quality materials. Also, they even processed a partial return quickly after we realized that we ordered too many.