This was my first purchase from SAKI This was my first purchase from SAKI . Not without a lot of research first. My Son uses a Sous vide. Was not happy with how loud his was ! I heard mention that the SAKI was quiet! Which is very important for long cooking recipes. The quiet Percision of this machine is amazing! It’s a beautiful rich color as well! Makes my cooking experience fun! The results will only continue to get better as I try different recipes. The Quality and precise temperatures are exactly what you need for success. Makes me feel like a top chef!! Thank you SAKI for such an amazing product and such amazing customer service!

I would have liked the payment option… I would have liked the payment option but after selecting the option the site dropped it and I got the single payment instead. Didn't disturb my fiance's but the payment would have been a little easier. Shipping was okay, the package did arrive 3 days early. Haven't had a chance to use it as yet, steaks on social security are few and between, but we will and I'm sure it will work just fine. Thank you, James P Oney

Leaking defected item I got the item. Was looking forward to use it and replacing the one that I have for 4 years made in Germany. I open the box on Saturday and once I filled it up with water I noticed that it’s leaking water. I will be contacting your customer service tomorrow to arrange for the return and full refund. My other one from Germany took four years of daily use until just now that started to leak. This is a new item and it’s leaking!!!!

The Turkish coffee machine works but if… The Turkish coffee machine works but if you like crema on top then it's not great. Saki's communications and logistics are very bad. It took them 10 days to deliver the package that they charged me extra for a second day delivery for and I had to reach out multiple times to get untrue answers and was given tge runaround. So if you're in a hurry beware, when the machines did finally arrive I had to contact paypal to request a refund for the extra charge Saki charged for a rush delivery but delivered more than a week late. It took Saki another two weeks to issue a refund for the extra charge. The time and effort I spent on getting the machines was worth more than the value of the machines.

Lives up to the expectations of tea drinkers I am pleased to report back that it met my high expectations as a tea drinker! I have another (traditional) samovar which turned out to be nothing more than a decorative object, but Saki is real! I make at least one full pot of tea every day. Saki samovar not only lives up to that standard, but also makes it more enjoyable! It's a great convenience to have the constant hot water without keeping the stove on, or lifting any heavy pots. (yay, the faucet is super fun!)