Your products. Your products are great, very easy to work with. I find it took a little learning on how to apply the product , but overall it is great,

all ways has what we need,and always… all ways has what we need,and always responds back quickly with any questions we have.

We are a construction company and we… We are a construction company and we are trying to reach out to CS to get Acrovyn products. I left 3 voicemails and they never get back to me. I try to call them every day and I am on hold and it goes to voicemails which they never look at. We ordered material for a hospital and it is being delayed by 22 days. At this time, we're just recommending alternate manufacturers. They used to be good but I am not sure whats changed.

the crew at Copeland Arch are in… the crew at Copeland Arch are in constant contact with CS on a constant basis and I know they provide us with outstanding customer service so that must mean they are getting timely and accurate info from CS, and I know working hard at it. I do have an issue with CS no longer bidding projects where CS is not listed as an approved manufacturer. We do not use any other wall protection/ cubical track material vendor, CS is it. TBS has "flipped" many specs and subsequently won those projects over the past 8+ years and we have many GCs that prefer to work with us on projects that we now can not longer bid on. Regardless of the business decision that led to this mandate I believe is was short sighted and a "one size fits all" approach to lessening the work load on your estimating dept, going after the "low hanging" fruit...From our perspective you are losing out on as lot a business we know we can generate and it hurts Copeland's bottom line as well

Product was as I expected, ordering was very difficult. Product was as I expected. Ordering on line was not user friendly. No where ordering on line was I informed the adhesive is included with the sheets. Editing the number of pieces of trim with the was VERY difficult. I wonder if anyone that designed the on line ordering system actually used it without knowing all the tricks. Even when I was finished on line I had to speak with someone to confirm the order, so what's the point of ordering on line.