G K Wilcock
GBAppalling customer service Despite what they say on their website about aspiring to provided good customer service, EBL have given me what is probably the worst customer service, and worst piece of equipment, that I have experienced for years. I purchased one of their 40 unit AA battery chargers - C880 - and less than a month later 20 of the charging slots stopped working and now all 40 have stopped. I twice emailed the customer service address given in the instruction leaflet - March 25 was the first email - and asked for a speedy resolution but the company did not respond to either email. I then emailed a different address on their website and received an acknowledgement but have still not had any resolution. I feel very let down by EBL as I need to use 40+ AA batteries in my photo set ups on a daily basis. This is very disappointing as their batteries are great. They don't seem to be a company that can be trusted to deliver what they promise on their website. If possible I would not have awarded them any stars at all. Gordon Wilcock I'd just like to add that I have now discussed the situation with Amazon who share my feelings and have arranged to refund me the price I paid for the battery charger.
George
GBGreat folks to deal with Great folks to deal with. Product selection is awesome at a great price and customer service always top notch
Cornelius Woods
GBKeep Being Great I thought the transaction went smoothly and the customer service was very friendly and answered any questions that I had. I would recommend this site to anyone that is looking for electronics or other accessories for their home. I wouldn’t change anything, so keep up the great work
Michael H
GBOrder 2 sets of flat top batteries Order 2 sets of flat top batteries. One set was not flat top. Tried contacting EBL no response
Melissa Darlene
GBHighly recommend we are a large family of 6 and we all have uses for these rechargeable batteries. I have purchased multiple sizes for the multitude of toys we have. I have a seventeen year old who must have batteries at all times for his game controllers . And I have a very spoiled seven year old with a lot of toys that require many different sized batteries. I have even purchased some for my in-laws who love them . I also have to mention the customer service here is the easiest and most pleasant I have had the pleasure of speaking with. I highly recommend this company and their products and I am now a lifetime advocate and customer.