customer
GBThistle has made life so much easier… Thistle has made life so much easier and I've lost about 15 lbs. I've been using Thistle for over 3 months now for our dinners and occasionally for lunches and both my husband and I enjoy the meals and the healthy ingredients. It's been worth every penny for us. My only issue is the plastic packaging. So I'm looking forward to when they're able to figure out a more sustainable option.
Mayumi32083
GBDelicious & nutritious I am a longtime customer. I love the convenience of Thistle, but even more the consistently delicious ready-to-eat vegan meals & juices!! Deliveries are customizable with plenty of meal/snack/juice options & delivery dates. I'm a very happy customer. Thank you!!
John Paul Karliak
GBGood food! Not good packaging. We enjoy the food a lot! It is certainly healthier eating than we’ve had before, and it’s made vegan cuisine an easier transition for us. However, I’d like to reiterate what was said below re: packaging. While I understand these things take time, Thistle has been promising reusable or compostable packaging for years with nothing yet. We were hopeful the “big announcement” this month had to do with new packaging, but were disappointed when it was only a branding shift (what are they doing with the old “reusable” delivery bags, btw? Trash?). Our town won’t accept the packaging for recycling (only the salad jars), so this is a lot to throw away. We’ve made a commitment this year to lessen our imprint, and unless the packaging changes soon, we will be phasing out our use of this service.
Lannett
GBQuality of Food and Service CUSTOMER SERVICE: The several times I’ve contacted customer support, the issues have been promptly resolved. Some of those issues have been delivery-related; others have been user error with the website. However, my concern re: customer service is that it is challenging to contact the company on a non delivery-related issue. FOOD: For the most part, I’m satisfied with the food options, particularly the wide range of low sodium options. Still feeling my way around the menu to determine where my food preferences best align. For example, while I like the way many of the dishes are seasoned, I’ve discovered that I’m not all that fond of the salads that use beans as the main protein source.
Kristen Beechner
GBLove this food so much Love, love, love this food. It’s super expensive, but we stretch it out. I love that we have virtually no wasted food at the end of the week like we’d normally have with traditional grocery shopping. I have had issues with delivery, like items being in their sides so the dressings pop open, but customer service credited me immediately for the damaged items and flagged the account for extra care.