I like how ofter deliveries come and… I like how ofter deliveries come and being able to edit easily depending on travel schedules, etc. I really like the options for the juices - the lunches and dinners are super handy. I think we are still figuring out how much or how little to order - we've had to throw out a couple because we ordered too much. I like the flavors of the dressings as well - it would be super cool to share recipes on your website for your subscribers in case we wanted to make any of those yummy dressings ourselves!

consistently missing meals The meals that I receive are tasty and easy to prepare but I’m not receiving the meals that I order! The problem is that for FIVE weeks straight I have ordered 4 meals for the week and only ONE came packaged in the bag. Each week that passed with an error was corrected with a credit to my account for the missing meals; however, the errors kept happening and I would not have any food for the week. I understand that this type of mistake may happen but not FIVE CONSECUTIVE WEEKS! I will sadly need to find a new food delivery service since they can’t seem to fix the problem and I can’t eat credits to my account. Is this happening to anyone else?

Ordered it 3 times the only order that… Ordered it 3 times the only order that showed up was the first one. No delivery two times, waste of time and angst. Customer service replied 2 days later and offered a refund and assured that the future order would be delivered no delivery again. Who runs a business like this absolute rubbish. Order at your own peril.

Convenient and Usually Delicious We do four to six Thistle meals a week, and it's convenient and healthy. Meals are a bit pricey, but most taste great and provide a nice change from our usual bland meals. One suggestion is to email on Wednesday about making any delivery changes. Sometimes I forget and I get too many meals delivered Monday morning. Other than those minor annoyances, it's been great.

Great Food, Bad Packing/Delivery New customer starting February 2024. I reside in the NYC/CT metro area. I ordered lunches, snacks, and dinners for M-Thursday. I was impressed with the quality and taste of offerings. In the six weeks that I was a member before cancelling, I only received two deliveries that were correct. The others had item(s) missing, some total no shows. The customer service was good at responding back with apologies and refunds on missing items and some delivery charges. They would deliver to my area on Sundays in the 6p-10p range and most would arrive on the later end. The convenience they offer became an annoyance on Sundays to take the time to itemize everything and relay back to customer service with their errors, I’ve just cancelled my service. It’s a shame because I loved the food but the company has a long way to go before they can offer an overall excellent service and customer experience. My advice, spend more money and time on hiring competent packing, shipping and delivery/logistics staff. Have bags checked, double and triple checked before leaving kitchen facility.