Kristen Beechner
GBLove this food so much Love, love, love this food. It’s super expensive, but we stretch it out. I love that we have virtually no wasted food at the end of the week like we’d normally have with traditional grocery shopping. I have had issues with delivery, like items being in their sides so the dressings pop open, but customer service credited me immediately for the damaged items and flagged the account for extra care.
TL
GBGreat Food, Bad Packing/Delivery New customer starting February 2024. I reside in the NYC/CT metro area. I ordered lunches, snacks, and dinners for M-Thursday. I was impressed with the quality and taste of offerings. In the six weeks that I was a member before cancelling, I only received two deliveries that were correct. The others had item(s) missing, some total no shows. The customer service was good at responding back with apologies and refunds on missing items and some delivery charges. They would deliver to my area on Sundays in the 6p-10p range and most would arrive on the later end. The convenience they offer became an annoyance on Sundays to take the time to itemize everything and relay back to customer service with their errors, I’ve just cancelled my service. It’s a shame because I loved the food but the company has a long way to go before they can offer an overall excellent service and customer experience. My advice, spend more money and time on hiring competent packing, shipping and delivery/logistics staff. Have bags checked, double and triple checked before leaving kitchen facility.
Janel DeSalvo
GBThistle has literally saved my life This all has literally saved my life - literally. My husband and I both work intense jobs and we had a baby six months ago and since then our health is gone out the window with no time to cook. We wind up ordering GrubHub every night and I’ve gained weight and feel so unhealthy. it’s hard to find healthy takeout. I’m also vegetarian and he eats meat makes cooking even harder because I need to prepare two separate meals. Enter thistle and our life has changed. Now I could have dinner for both of us ready in less than 10 minutes. The meals are healthy, very veggie forward and super delicious. I often take a scoop out of mine to feed the six months old since the ingredients are so wholesome. Thanks again!
R R
GBOrdered it 3 times the only order that… Ordered it 3 times the only order that showed up was the first one. No delivery two times, waste of time and angst. Customer service replied 2 days later and offered a refund and assured that the future order would be delivered no delivery again. Who runs a business like this absolute rubbish. Order at your own peril.
Catherine Del Castillo
GBAbsolutely love and adore the food and… Absolutely love and adore the food and this companies professionalism. This is saved my life as I am so so busy don’t have time for shopping cooking chopping all those nutritious delicious foods that are delivered to my doorstep fresh twice a week. Thank you so for your mission to help people eat healthy in this busy day and age that we live in.