Natalie Lelless
GBUnfortunately ill have to stop service… Unfortunately ill have to stop service with them. Food that comes is excellent but from day 1 I have had nothing but deliveries not showing up, meals missing, meals being wrong, delivery drivers refusing to take the coolers & plastic containers for their recycle program etc. Always met with a credit to my account for the next week. I am on week 5 and every week there is 1 or all of the issues above. It's just not reliable, it was supposed to help eleviate stress for meal planning with my schedule & since it's constantly a bargain if it will show up when it's supposed to, well Its caused more anxiety. For the price point its not worth it. Sadly I enjoy the food & it was helping me become & feel healthier but cannot support a company who cant get their quality assistance & drivers in order. again this has been every week since day 1. Thats not mistakes thats legit employees or third parties negating their jobs. Tonight was the last straw nothing showed up & no texts telling me of delays etc.
Lannett
GBQuality of Food and Service CUSTOMER SERVICE: The several times I’ve contacted customer support, the issues have been promptly resolved. Some of those issues have been delivery-related; others have been user error with the website. However, my concern re: customer service is that it is challenging to contact the company on a non delivery-related issue. FOOD: For the most part, I’m satisfied with the food options, particularly the wide range of low sodium options. Still feeling my way around the menu to determine where my food preferences best align. For example, while I like the way many of the dishes are seasoned, I’ve discovered that I’m not all that fond of the salads that use beans as the main protein source.
Catherine Del Castillo
GBAbsolutely love and adore the food and… Absolutely love and adore the food and this companies professionalism. This is saved my life as I am so so busy don’t have time for shopping cooking chopping all those nutritious delicious foods that are delivered to my doorstep fresh twice a week. Thank you so for your mission to help people eat healthy in this busy day and age that we live in.
Barbara
GBSooooo worth it!!! They offer early delivery times multiple times per week, so meals aren’t sitting in the sun all day or wilting in the fridge for a week - perfect! The meals and snacks taste AMAZING! There is a great variety of options and ingredients, which was a nice surprise. Other meal delivery services we tried tended to use the same ingredients over and over, which quickly became monotonous. Thistle is our new favorite by far!! We loved everything we tried!
R R
GBOrdered it 3 times the only order that… Ordered it 3 times the only order that showed up was the first one. No delivery two times, waste of time and angst. Customer service replied 2 days later and offered a refund and assured that the future order would be delivered no delivery again. Who runs a business like this absolute rubbish. Order at your own peril.