Thistle has made life so much easier… Thistle has made life so much easier and I've lost about 15 lbs. I've been using Thistle for over 3 months now for our dinners and occasionally for lunches and both my husband and I enjoy the meals and the healthy ingredients. It's been worth every penny for us. My only issue is the plastic packaging. So I'm looking forward to when they're able to figure out a more sustainable option.

Unfortunately ill have to stop service… Unfortunately ill have to stop service with them. Food that comes is excellent but from day 1 I have had nothing but deliveries not showing up, meals missing, meals being wrong, delivery drivers refusing to take the coolers & plastic containers for their recycle program etc. Always met with a credit to my account for the next week. I am on week 5 and every week there is 1 or all of the issues above. It's just not reliable, it was supposed to help eleviate stress for meal planning with my schedule & since it's constantly a bargain if it will show up when it's supposed to, well Its caused more anxiety. For the price point its not worth it. Sadly I enjoy the food & it was helping me become & feel healthier but cannot support a company who cant get their quality assistance & drivers in order. again this has been every week since day 1. Thats not mistakes thats legit employees or third parties negating their jobs. Tonight was the last straw nothing showed up & no texts telling me of delays etc.

Great Food, Bad Packing/Delivery New customer starting February 2024. I reside in the NYC/CT metro area. I ordered lunches, snacks, and dinners for M-Thursday. I was impressed with the quality and taste of offerings. In the six weeks that I was a member before cancelling, I only received two deliveries that were correct. The others had item(s) missing, some total no shows. The customer service was good at responding back with apologies and refunds on missing items and some delivery charges. They would deliver to my area on Sundays in the 6p-10p range and most would arrive on the later end. The convenience they offer became an annoyance on Sundays to take the time to itemize everything and relay back to customer service with their errors, I’ve just cancelled my service. It’s a shame because I loved the food but the company has a long way to go before they can offer an overall excellent service and customer experience. My advice, spend more money and time on hiring competent packing, shipping and delivery/logistics staff. Have bags checked, double and triple checked before leaving kitchen facility.

Quality of Food and Service CUSTOMER SERVICE: The several times I’ve contacted customer support, the issues have been promptly resolved. Some of those issues have been delivery-related; others have been user error with the website. However, my concern re: customer service is that it is challenging to contact the company on a non delivery-related issue. FOOD: For the most part, I’m satisfied with the food options, particularly the wide range of low sodium options. Still feeling my way around the menu to determine where my food preferences best align. For example, while I like the way many of the dishes are seasoned, I’ve discovered that I’m not all that fond of the salads that use beans as the main protein source.

Team Thistle Rocks👍🏽👍🏽👍🏽 Most importantly - healthy delicious food delivered to your home. Team Thistle provides adequate food selections each week while making sure your favorites are repeated periodically. The website is easy to navigate and customer support is extremely responsive. There have been a few glitches with the delivery though: wrong or no deliveries. Plus, there’s no rewards program for members. With such a clever and talented team this should be an easy task. Bottom line - Thistle is a great option for those of us who have busy lives but want nutritious delicious meals.