I’ve had a great experience with the… I’ve had a great experience with the Zoom electric scooter. It has a good amount of power and a range of around 50 miles. It’s comfortable to ride and has cool features like the remote key alarm that prevents the scooter from being pushed when armed. I definitely recommend this electric scooter, it is a good value.

This company is a joke. This company is a joke.. I originally ordered one oct 19 2021.. didnt arrive till dec 27th.. I asked for all the paperwork to be sent to me with the scooter . Scooter had blinker issues 2nd day I had it... They sent the replacement part but told me I had to pay the mechanic.. never shipped with charger had to wait 1 week .. never came with free scooter cover.. and it took them 4 months to send me all the paperwork .. I finally sold this scooter as it was a headache dealing with these guys from day 1... Stay away from these jerks they don't care about customers.

New update! This is an update from my review in January. ZOOM did get us the batteries, it did take longer than expected but ZOOM made it happen after my review here. We had trouble installing the new batteries. It is not easy but customer service stayed with us & guided us. Finally got to ride it & realized the speed would not accelerate past 16mph before changing batteries I got it up to 25mph. Again contacted customer service & he helped us right away. Primarily thru email & text. But we got the job done & back riding again. So I changed my review from 3 to 4 stars for the extra support recently. This is such a fun scooter to ride & so quiet! Thanks for ZOOM’s support!

It took almost a month for my bike to… It took almost a month for my bike to arrive. It was almost dark when the shipper arrived. I didn’t try to unpack it until the next morning. When I removed the cardboard box I noticed some shipping damage on the metal package frame . After I removed the frame I found that my front tire was cut and unserviceable. I notified Zoom and they said they would send me a new tire. Three more weeks went by before the tire arrived. I rode it several miles and I really like it but somehow I managed to loose the keys. I called Zoom and they said that they would send me a new ignition switch. That was four weeks ago and I have not got any info on when I will receive it.

Have had the scooter for just over a… Batteries showing some signs of wear but still function. It's very cute and draws a lot of attention. Do your research and buy what you like. I chose Zoom because they are an American company, American labor. And comes from Calif. Have Fun !