Great Customer Service, thanks Ken It took a little longer than promised, about 2 weeks late, but the sales manager Ken responded to my texts and actually personally delivered my scooter to my home He took the time to make sure I was comfortable with the scooter and hung around for a half hour while I test drove it. That is top notch customer service! Thanks, Ken!! Now wherever I drive my scooter everyone says the same thing, “I want one!”

Overall I like my Zoom scooter Overall I like my Zoom scooter, I use it to zip around the side streets and go to the store to save miles on my Chevy Bolt EV. It is fun to ride and I like it. I was supposed to get a free helmet with it, but never received it. So, it is not perfect, but not a bad little ride and uses no gas for getting around the back streets. I have only had to call for information once and that was when I first purchased they were very responsive and helpful.

Have had the scooter for just over a… Batteries showing some signs of wear but still function. It's very cute and draws a lot of attention. Do your research and buy what you like. I chose Zoom because they are an American company, American labor. And comes from Calif. Have Fun !

Up Date 6/3/23 I would like to give an update a resent review that I wrote about Zoom Scooters. Zoom Scooters did contact me and refunded my $423.00 for the batteries that I ordered on 12/15/22. I feel the workmanship put into the scooters they manufacture is top notch. In true defense to Zoom Scooters, I think their suppliers are probably passing on delivery schedules that they may not be able to keep. Lastly, a breakdown in communication can cause negativity with customers. People like to be kept in the loop.

Zoom buy Newyork online Buy zoom online Order No. 11792 Placed on May 28, 2022 On Sat, May 28, 2022, 8:52 AM ZOOM Electric Scooters I find msg zoom Update information Your scooter is scheduled to arrive to you on about 7/18-7/22. I find update email Thanks again for your order. Your scooter has been in transit. Since it is a very big item, to cut down costs to offer free shipping, We use consolidated rail transport and trucking in between. With the big shortage of drivers in the country now, the shipping is longer these two months especially with the busy season. We state on our website our website that shipping can sometimes take more time during busy seasons. Most other companies in this industry have a 3-4 month wait now due to supply chain shock. We greatly appreciate your patience. Customer satisfaction team Zoom Electric Scooters Electrify Life