Cédric
FRMost comfortable and resistant socks ever! I have never had socks as comfortable and resistant as these. I have several pairs and only one has started to show signs of wear (after heavy use) but the advertising around the lifetime warranty is not misleading; it was very easy for me to contact the after-sales service who were quick and extremely friendly to have a new pair sent to me. The icing on the cake: I was offered the option of choosing another model if I liked it and it was not necessary to return the defective pair. A very positive experience. The investment is totally justified! I don't think I'm going to buy any other brand of sock than Darn Tough from now on. Well done!
VIRGINIA SMALL
GBA Pleasure to Deal With Great socks and customer service! The socks are amazing. I thought they were too tight, but once I had them on, they felt great. I actually bought them to go with a crazy colorful pair of German clogs and the combination is delightful. Customer service responded quickly and so politely to a question about the shipment sent amiss by the USPS--no fault of Darn Tough I learned when the package arrived.
dangding Bo
GBIt take forever to ship orders out and… It take forever to ship orders out and the customer service does not answer inquiries.
customer
GBSimply the best Best socks ever. Comfortable, warm, stylish. They last years, even when put through the wringer (thru-hiking, running, etc). And the company honors their lifetime warranty when they do eventually wear out. About 7 years ago I sent in 2 pairs of holey socks and received new ones that are still going strong!
Sarah Venning
GBNot set up for proper Uk trading Wonderful socks, but I got charged £114 by FedEx for customs charges and Darn Tough were unable to resolve this. I bought the 4 pairs of socks from the UK website, paying UK delivery charges, as a Christmas present. In late Jan I then got issued with a charge for unpaid customs charges by Fedex. Despite having tried multiple times and ways to get this repealed since then (and to do Darn Tough uk justice, they attempted to help), it was impossible, so I have ended up paying £114 to FedEx’s debt recovery agency as they would not respond to my emails themselves. While this may be have been partly a FedEx issue, Darn Tough were not set up properly to prevent this issue. I recommend avoiding buying the socks directly from the website and find a UK retailer. The quality of the socks themselves is terrific.