VIRGINIA SMALL
GBA Pleasure to Deal With Great socks and customer service! The socks are amazing. I thought they were too tight, but once I had them on, they felt great. I actually bought them to go with a crazy colorful pair of German clogs and the combination is delightful. Customer service responded quickly and so politely to a question about the shipment sent amiss by the USPS--no fault of Darn Tough I learned when the package arrived.
Cédric
FRMost comfortable and resistant socks ever! I have never had socks as comfortable and resistant as these. I have several pairs and only one has started to show signs of wear (after heavy use) but the advertising around the lifetime warranty is not misleading; it was very easy for me to contact the after-sales service who were quick and extremely friendly to have a new pair sent to me. The icing on the cake: I was offered the option of choosing another model if I liked it and it was not necessary to return the defective pair. A very positive experience. The investment is totally justified! I don't think I'm going to buy any other brand of sock than Darn Tough from now on. Well done!
Chris Thomasson
GBDarn Rubbish Worn out after not long smartwool socks i bought same time look as good as. tight on the toes (correct size) worn out on bottom and on the top Darn Rubbish
Daniel
GBWill be a customer for life! I love these guys. I initially bought several socks from them and after about a month, realized that they didn't live up to expectations and I didn't really like them. I contacted them as they have a very generous support policy and they agreed to refund my order. They asked a few questions about what I didn't like, but it was obvious for how they talked that it was because they wanted to make a better product, not because they wanted to weasel their way out of supporting it. Well, from that conversation, they recommended a few different pairs which they sent me for free. Those ended up being amazing and I ordered a ton more. I love these guys and between their socks and their customer service, they have a customer for life!
Sarah Venning
GBNot set up for proper Uk trading Wonderful socks, but I got charged £114 by FedEx for customs charges and Darn Tough were unable to resolve this. I bought the 4 pairs of socks from the UK website, paying UK delivery charges, as a Christmas present. In late Jan I then got issued with a charge for unpaid customs charges by Fedex. Despite having tried multiple times and ways to get this repealed since then (and to do Darn Tough uk justice, they attempted to help), it was impossible, so I have ended up paying £114 to FedEx’s debt recovery agency as they would not respond to my emails themselves. While this may be have been partly a FedEx issue, Darn Tough were not set up properly to prevent this issue. I recommend avoiding buying the socks directly from the website and find a UK retailer. The quality of the socks themselves is terrific.