Most comfortable and resistant socks ever! I have never had socks as comfortable and resistant as these. I have several pairs and only one has started to show signs of wear (after heavy use) but the advertising around the lifetime warranty is not misleading; it was very easy for me to contact the after-sales service who were quick and extremely friendly to have a new pair sent to me. The icing on the cake: I was offered the option of choosing another model if I liked it and it was not necessary to return the defective pair. A very positive experience. The investment is totally justified! I don't think I'm going to buy any other brand of sock than Darn Tough from now on. Well done!

It take forever to ship orders out and… It take forever to ship orders out and the customer service does not answer inquiries.

First of all the socks are great First of all the socks are great! You get the quality you pay for! While most companies won't live up to their grand guarantee claims, Darn Tough are leading the way! When a pair of socks started to develop small holes after three years I filled out the online form, to be honest I was really expecting them to be "Unconditionally Guaranteed for Life". However their customer service made contact very quickly, and with some simple instructions to follow the socks were then replaced. I was very impressed that they stand by their products to this level and honor their warranty, so I also bought another pair. Very happy customer indeed! :)

Had ordered a total of 5 pairs of… Had ordered a total of 5 pairs of shocks, and delivery came all wet-shocks with terrible packaging for the product. Asked for a new pair of socks and returned the one received earlier, now after a month today, still waiting for my socks to arrive. UK customer service is terrible I believe.. They keep on 'getting in touch with their team' for weeks.. Why do you exit if can not deliver and answer the consumers?

Holiday Shopping - Arrived Early According to their FAQ page about Shipping, "Last day in December for estimated arrival for Christmas: December 16 (before 12PM EST) — Complimentary Shipping via USPS." I placed an order two days before that. They created a shipping label on the 17th so I was worried it wouldn't arrive on time for the holidays.There had also been a banner message a few days later about a storm in Vermont. Package arrived today, in time for the holidays. Their estimated delivery times are accurate in my experience.