VIRGINIA SMALL
GBA Pleasure to Deal With Great socks and customer service! The socks are amazing. I thought they were too tight, but once I had them on, they felt great. I actually bought them to go with a crazy colorful pair of German clogs and the combination is delightful. Customer service responded quickly and so politely to a question about the shipment sent amiss by the USPS--no fault of Darn Tough I learned when the package arrived.
나비ꕤ
GBHoliday Shopping - Arrived Early According to their FAQ page about Shipping, "Last day in December for estimated arrival for Christmas: December 16 (before 12PM EST) — Complimentary Shipping via USPS." I placed an order two days before that. They created a shipping label on the 17th so I was worried it wouldn't arrive on time for the holidays.There had also been a banner message a few days later about a storm in Vermont. Package arrived today, in time for the holidays. Their estimated delivery times are accurate in my experience.
Cédric
FRMost comfortable and resistant socks ever! I have never had socks as comfortable and resistant as these. I have several pairs and only one has started to show signs of wear (after heavy use) but the advertising around the lifetime warranty is not misleading; it was very easy for me to contact the after-sales service who were quick and extremely friendly to have a new pair sent to me. The icing on the cake: I was offered the option of choosing another model if I liked it and it was not necessary to return the defective pair. A very positive experience. The investment is totally justified! I don't think I'm going to buy any other brand of sock than Darn Tough from now on. Well done!
Daniel
GBWill be a customer for life! I love these guys. I initially bought several socks from them and after about a month, realized that they didn't live up to expectations and I didn't really like them. I contacted them as they have a very generous support policy and they agreed to refund my order. They asked a few questions about what I didn't like, but it was obvious for how they talked that it was because they wanted to make a better product, not because they wanted to weasel their way out of supporting it. Well, from that conversation, they recommended a few different pairs which they sent me for free. Those ended up being amazing and I ordered a ton more. I love these guys and between their socks and their customer service, they have a customer for life!
dave
GBThese lasted 2 months before hole… These lasted 2 months before hole appeared in the toe area, sent these back in November 2020 and i'm still waiting for them in April 2021? I have had socks for a £1 a pair that has lasted longer than these. PLEASE CAN YOU RETURN MY OVER PRICED SOCKS AT SOME POINT IN 2021?