Govind Soni
GBHad ordered a total of 5 pairs of… Had ordered a total of 5 pairs of shocks, and delivery came all wet-shocks with terrible packaging for the product. Asked for a new pair of socks and returned the one received earlier, now after a month today, still waiting for my socks to arrive. UK customer service is terrible I believe.. They keep on 'getting in touch with their team' for weeks.. Why do you exit if can not deliver and answer the consumers?
Chris Thomasson
GBDarn Rubbish Worn out after not long smartwool socks i bought same time look as good as. tight on the toes (correct size) worn out on bottom and on the top Darn Rubbish
GV
GBFirst of all the socks are great First of all the socks are great! You get the quality you pay for! While most companies won't live up to their grand guarantee claims, Darn Tough are leading the way! When a pair of socks started to develop small holes after three years I filled out the online form, to be honest I was really expecting them to be "Unconditionally Guaranteed for Life". However their customer service made contact very quickly, and with some simple instructions to follow the socks were then replaced. I was very impressed that they stand by their products to this level and honor their warranty, so I also bought another pair. Very happy customer indeed! :)
customer
GBSimply the best Best socks ever. Comfortable, warm, stylish. They last years, even when put through the wringer (thru-hiking, running, etc). And the company honors their lifetime warranty when they do eventually wear out. About 7 years ago I sent in 2 pairs of holey socks and received new ones that are still going strong!
dangding Bo
GBIt take forever to ship orders out and… It take forever to ship orders out and the customer service does not answer inquiries.