I beat leukemia
GBThese socks don’t wick! I bought two pairs of Men's Boot Heavyweight Hunting Socks. They were comfortable but the socks do not wick moisture as advertised thus feet get damp and cold. I gave them 2 Stars for socks but 5 Stars for Customer service, delivery and return.
Sarah Venning
GBNot set up for proper Uk trading Wonderful socks, but I got charged £114 by FedEx for customs charges and Darn Tough were unable to resolve this. I bought the 4 pairs of socks from the UK website, paying UK delivery charges, as a Christmas present. In late Jan I then got issued with a charge for unpaid customs charges by Fedex. Despite having tried multiple times and ways to get this repealed since then (and to do Darn Tough uk justice, they attempted to help), it was impossible, so I have ended up paying £114 to FedEx’s debt recovery agency as they would not respond to my emails themselves. While this may be have been partly a FedEx issue, Darn Tough were not set up properly to prevent this issue. I recommend avoiding buying the socks directly from the website and find a UK retailer. The quality of the socks themselves is terrific.
customer
GBSimply the best Best socks ever. Comfortable, warm, stylish. They last years, even when put through the wringer (thru-hiking, running, etc). And the company honors their lifetime warranty when they do eventually wear out. About 7 years ago I sent in 2 pairs of holey socks and received new ones that are still going strong!
Daniel
GBWill be a customer for life! I love these guys. I initially bought several socks from them and after about a month, realized that they didn't live up to expectations and I didn't really like them. I contacted them as they have a very generous support policy and they agreed to refund my order. They asked a few questions about what I didn't like, but it was obvious for how they talked that it was because they wanted to make a better product, not because they wanted to weasel their way out of supporting it. Well, from that conversation, they recommended a few different pairs which they sent me for free. Those ended up being amazing and I ordered a ton more. I love these guys and between their socks and their customer service, they have a customer for life!
VIRGINIA SMALL
GBA Pleasure to Deal With Great socks and customer service! The socks are amazing. I thought they were too tight, but once I had them on, they felt great. I actually bought them to go with a crazy colorful pair of German clogs and the combination is delightful. Customer service responded quickly and so politely to a question about the shipment sent amiss by the USPS--no fault of Darn Tough I learned when the package arrived.