It take forever to ship orders out and… It take forever to ship orders out and the customer service does not answer inquiries.

First of all the socks are great First of all the socks are great! You get the quality you pay for! While most companies won't live up to their grand guarantee claims, Darn Tough are leading the way! When a pair of socks started to develop small holes after three years I filled out the online form, to be honest I was really expecting them to be "Unconditionally Guaranteed for Life". However their customer service made contact very quickly, and with some simple instructions to follow the socks were then replaced. I was very impressed that they stand by their products to this level and honor their warranty, so I also bought another pair. Very happy customer indeed! :)

Will be a customer for life! I love these guys. I initially bought several socks from them and after about a month, realized that they didn't live up to expectations and I didn't really like them. I contacted them as they have a very generous support policy and they agreed to refund my order. They asked a few questions about what I didn't like, but it was obvious for how they talked that it was because they wanted to make a better product, not because they wanted to weasel their way out of supporting it. Well, from that conversation, they recommended a few different pairs which they sent me for free. Those ended up being amazing and I ordered a ton more. I love these guys and between their socks and their customer service, they have a customer for life!

Very strong socks Very strong socks, durable and long lasting, i got now 5 pair from 5years old till this week and they all are in super great shape even after wassing multiple times.

Great socks Great socks, but the thinner variety has ripped for me. I know they have a guarantee on their socks, but I've just kept a pile of the ones with holes for me to one day try to get fixed. Love the materials and they ARE quite tough, especially the thicker socks.