Slow processing Slow processing Made a few orders with them. Just with those few orders, I've seen many issues. Processing time for very small orders have taken longer than the 7 days they promise. I've also had multiple times where they sent me the wrong hardware and had to source hardware somewhere else at an additional cost to me. So that I can get my project done and not have to wait for them to respond and ship replacements. When addressing issues they have proven to be unresponsive at times. I just placed an order and 8 days later I'm finally getting a delivery date. I'm literally waiting on one piece to finish a project. One piece of profile takes half a month to get to a customer in the same time zone. This seems ridiculous to me. Even during these times. I've order other materials from other ecommerce sites, some on the other side of the country. Those came within the same week.

TNutz states on their website that… TNutz states on their website that orders take 5 to 7 days to process, and that is admirable that they state it up front, but I still don't like the fact that they charge your credit card up front then decide when they will process your order. 5 to 7 days is slower than virtually any other retailer providing the same materials and services.

Absolute garbage company with even more… Absolute garbage company with even more garbage customer service. Placed 2 orders. 1 was delivered the second was 'returned to the service center.' Called customer service and was asked "what do you want me to do about it? Drive it down to you?" He told me to call USPS and deal with it myself...We operate a high volume e commerce business and after processing 1000s of orders not once have we made a customer deal with a carrier for failure to deliver a package. These losers deserve to go out of business.

Processing time is 4x longer than… Processing time is 4x longer than stated on their website (took 19 days to ship my order). Of course they charged me the day I placed the order. Customer service is simply horrible. Once I FINALLY got my order it was was missing nearly 10% of the parts I ordered

Canceled order never refunded More than a year ago, I placed an online order with Tnutz that, due to an unexpected emergency, I canceled by phone the same day. Although the person I talked to wasn't happy that I was canceling, he did cancel it. My payment was never refunded and the order was never shipped. Checking the order status on their website shows "Pending". I've left several messages and written to get this straightened out but they've ignored every attempt.