Speedy delivery but horrible quality Speedy delivery but horrible quality. Recommend for using another company even if they charge $400 more Come on guys . Take an air hose and blow off the excess machined material. Other then that fasteners are similar and cheaper compare to the competitors.

My son recently ordered from Tnutz.com… My son recently ordered from Tnutz.com and paid more for shipping than for the product. When I reached out to Tnutz.com about their shipping all I received was a sassy and condescending remark from Robert who didn't even have the mar$%#s to give me his last name. I'll use wood before I order from these !@#$%oaches again.

Not honest about their turn around time… Not honest about their turn around time & terrible customer service. When I tried to get some help, I was given terrible attitude and was accused of "living under a rock". How these guys are still in business is beyond me. Avoid if at all possible !

Worst Customer Service EVER The pros: - I got exactly what I ordered - They processed the order in ZERO business days (Ordered Friday after 5pm, processed Monday before 8am) and I had it at my door within five days. Though this could be a con, since their customer service was never available during this time. The cons: - Their payment system charged my card twice, 12 seconds apart, created two identical orders, charged shipping twice, and processed the order before I ever had time to call customer service. - For context, I had a $26 order with $15 shipping. I'm sure most orders here are way larger than that. - I called on Monday, but they did not pick up the phone or return my call. I called on Tuesday, and went back and forth many times with Robert while being spoken at about how they had record sales, how the payment system doesn't make mistakes... instead of being listened to. - They refused to fully refund me, despite me being willing to ship the extra parts back to them. They sent a very rude email to me claiming that I am responsible for the duplicate charges. Thankfully common sense prevailed and I got a full refund, but Robert's customer service is the worst I have ever experienced with a company. All over a $26 order. So I imagine if their system mishandles your much more expensive order, they will be even worse to deal with.

TNutz states on their website that… TNutz states on their website that orders take 5 to 7 days to process, and that is admirable that they state it up front, but I still don't like the fact that they charge your credit card up front then decide when they will process your order. 5 to 7 days is slower than virtually any other retailer providing the same materials and services.