Unfortunately it is a Chinese knockoff I typically try to buy American when possible. there is nothing on the website regarding origin of manufacturing and got a run around when I called. Never trust a site that doesn't put an address on the website.

Just don't I called Tnutz on the phone prior to placing an order. I'm glad I did. The person on the phone was dismissive, rude, and not knowledgeable. Following up with my own research, I found that Tnutz material is significantly weaker than other mainstream manufacturers as well. I promptly ordered from 80/20. My order arrived in 3 days, not the 2 weeks or more quoted my Tnutz. You really do get what you pay for.

Canceled order never refunded More than a year ago, I placed an online order with Tnutz that, due to an unexpected emergency, I canceled by phone the same day. Although the person I talked to wasn't happy that I was canceling, he did cancel it. My payment was never refunded and the order was never shipped. Checking the order status on their website shows "Pending". I've left several messages and written to get this straightened out but they've ignored every attempt.

My son recently ordered from Tnutz.com… My son recently ordered from Tnutz.com and paid more for shipping than for the product. When I reached out to Tnutz.com about their shipping all I received was a sassy and condescending remark from Robert who didn't even have the mar$%#s to give me his last name. I'll use wood before I order from these !@#$%oaches again.

Processing time is 4x longer than… Processing time is 4x longer than stated on their website (took 19 days to ship my order). Of course they charged me the day I placed the order. Customer service is simply horrible. Once I FINALLY got my order it was was missing nearly 10% of the parts I ordered