Non-existent customer support. I ordered "the drift," aka KNSWSA, in Vanax SuperClean steel for $305 and was super excited about this knife with the Vanax blade. It came fairly sharp. However, I used 4-5 high-grade wet stones and got the knife ridiculously sharp. It was my EDC for about two weeks until I noticed some discoloration of the blade. What happened to the claim of "All components are made to withstand extreme corrosion, making this knife nearly rust-proof." Well, that's a good question. I emailed them 2x and never heard anything. Not even a simple reply of, "Sorry you're screwed." Nope, not a single reply. They don't stand behind their products and have zero-customer service. I will NEVER EVER buy another knife from Quiet Carry--and I'm a knife guy. Learn from my mistake; don't waste your money. If you want a knife that's quality and supported by a company that stands by its product--keep looking--you don't find it with Quiet Carry! Stick with the knife brands you know that have supported customers for years!

Awful experience Echoing what others have said, these guys are completely out to lunch when it comes to taking care of their customers. Shipping delays can be forgiven with a little communication but their attitude is weirdly casual and dismissive. I suspect Quiet Carry will be out of business before long. Look elsewhere.

Horrible customer service Horrible customer service. Expensive and rude, not a good combination.

THE WORST THE WORST! Their products are attractive but the good news ends there... I ordered their Q3 knife/key organizer. The price was stupid high and after adding shipping, tax etc. it totaled $79.88, crazy high, right? But I was stupid and ordered it anyway. No shipping notification came and I inquired. Customer service was totally rude. Every time I asked things like "when will it ship" and "will there be a tracking number provided" I kept getting stuff back "if you're not happy we'll just cancel the order". ??? Their attitude was "if you don't like it we'll just cancel your order". The signal they sent me was "we're not interested in your business". Well now I'm not interested in their business.

Ordered 4 products from Quiet Carry to… Ordered 4 products from Quiet Carry to Canada so far and extremely happy and impressed with their knives and fast hassle free shipping by DHL. Customer service was very responsive and will definitely order again in the future.