Non-existent customer support. I ordered "the drift," aka KNSWSA, in Vanax SuperClean steel for $305 and was super excited about this knife with the Vanax blade. It came fairly sharp. However, I used 4-5 high-grade wet stones and got the knife ridiculously sharp. It was my EDC for about two weeks until I noticed some discoloration of the blade. What happened to the claim of "All components are made to withstand extreme corrosion, making this knife nearly rust-proof." Well, that's a good question. I emailed them 2x and never heard anything. Not even a simple reply of, "Sorry you're screwed." Nope, not a single reply. They don't stand behind their products and have zero-customer service. I will NEVER EVER buy another knife from Quiet Carry--and I'm a knife guy. Learn from my mistake; don't waste your money. If you want a knife that's quality and supported by a company that stands by its product--keep looking--you don't find it with Quiet Carry! Stick with the knife brands you know that have supported customers for years!

bad and rude customer service bad and rude customer service. Super delay in shipping. Until now I havn't receive my item. I will be following up through paypal if this takes too long. I don't recommend this business. Also they don't include their adress and the don't have a phone number to call. Only email. This guys should close down!. Unreal

Poor customer service A few months ago i had bought the Quietcarry waypoint full black an excellent knive i had to have. i ordered it from there website nothing new the package even arrived early but it wasnt delivered a few minutes later i got a message on my phone saying its delivered signed and all at saying it should have been deliverd we werent allowed to sign because of corona i was getting worried and mailled them back there response was you probably forgot you got the packge with a link to DHL with not my signature afther that they did not answer back on anything

Happy with my purchase, excellent knife. Surprised to hear about shipping complaints. I came here to thank these guys. I contacted them several times and they answered my questions within a day or so. I ended up ordering the Waypoint knife in May and arrived late but most of my packages have since the CoronaVirus. No surprise though. I had to contacted them again about sending me a screw because I lost it behind my workbench which I could not move the bench, my mistake. It took a few days to reply but said they were short handed and it will go out with the next batch. I didn't mind as I know they are a small company. They must have sent the new part that day because it arrived today 2 days later with no questions asked. It was actually more than I expected lol. I assume the shipping delays are hit or miss. Happy with my purchase, excellent knife.

QC is now threatening to get back at me. QC is now threatening to get back at my work if I do not stop ask questions about my delivery. How sick can you get as a company? No refund, no service. Totally nothing! Money gone! Do not do business with these total morons!