Knife never arrived Knife never arrived, after supposedly being despatched twice due to them sending with an inappropriate courier service. Customer service is trash and just decided to stop responding - this was back in April and still no response and no knife. Avoid at all costs, super disappointing.

Bad and rude customer service Bad and rude customer service. Super delay in shipping times. They charge for a shipping yet don't use at least a priority mailing system. My order has been past 1 week still don't have it. I will follow up through paypal if this takes too long. I emailed them and did not answer back. I don't recommend and I will not order again from this knife store. You are better off with DLT trading, bladehq or knife center. But this quiet carry not reliable I can say. Doesn't even have a phone number to call and an address, email only. Very suspicious.

THE WORST THE WORST! Their products are attractive but the good news ends there... I ordered their Q3 knife/key organizer. The price was stupid high and after adding shipping, tax etc. it totaled $79.88, crazy high, right? But I was stupid and ordered it anyway. No shipping notification came and I inquired. Customer service was totally rude. Every time I asked things like "when will it ship" and "will there be a tracking number provided" I kept getting stuff back "if you're not happy we'll just cancel the order". ??? Their attitude was "if you don't like it we'll just cancel your order". The signal they sent me was "we're not interested in your business". Well now I'm not interested in their business.

I ordered a shorty with knife blade and… I ordered a shorty with knife blade and they sent me one with the wrong blade. Easy exchange right? No, they refused to exchange it without charging me, so I canceled the order and made it a return. Then I found one used. Fine until I lost a screw, which is proprietary, so I asked how to replace the screw -- no response. Apparently I am on some list now after their error.

Awful experience Echoing what others have said, these guys are completely out to lunch when it comes to taking care of their customers. Shipping delays can be forgiven with a little communication but their attitude is weirdly casual and dismissive. I suspect Quiet Carry will be out of business before long. Look elsewhere.