Avoid Paid for expedited shipping, yet it took forever to get to me. They sent the wrong item. They asked me to send a picture of it. I did. They told me to send it back and they will send me a new one. Instead of them sending it right away since it was their mistake. Its been a month since they received it and nothing. Emailing them is hit or miss sometimes they respond quickly and other times they don't. I asked them to support me regarding something and they said go talk to a locksmith. For such an expensive product I was expecting to at least have good customer support, but I was wrong. Please avoid.

QC is now threatening to get back at me. QC is now threatening to get back at my work if I do not stop ask questions about my delivery. How sick can you get as a company? No refund, no service. Totally nothing! Money gone! Do not do business with these total morons!

I ordered a shorty with knife blade and… I ordered a shorty with knife blade and they sent me one with the wrong blade. Easy exchange right? No, they refused to exchange it without charging me, so I canceled the order and made it a return. Then I found one used. Fine until I lost a screw, which is proprietary, so I asked how to replace the screw -- no response. Apparently I am on some list now after their error.

bad and rude customer service bad and rude customer service. Super delay in shipping. Until now I havn't receive my item. I will be following up through paypal if this takes too long. I don't recommend this business. Also they don't include their adress and the don't have a phone number to call. Only email. This guys should close down!. Unreal

Awful experience Echoing what others have said, these guys are completely out to lunch when it comes to taking care of their customers. Shipping delays can be forgiven with a little communication but their attitude is weirdly casual and dismissive. I suspect Quiet Carry will be out of business before long. Look elsewhere.