Charged for order that did not ship DO NOT ORDER FROM THIS WEBSITE!!! Why can't we award NO stars? To award even ONE star is WAY too positive for PlanetRx! I placed an Order on Aug. 31. The credit card was charged immediately. As of Sept 14, no product, no email confirming the order receipt or status, or communication of any kind has been received. Attempts to contact customer service by phone have been futile - they don't offer it for "existing orders". No response to online messages I've sent. Online link to cancel orders does not work. This kind of operation has GOT to be illegal - WHERE ARE THE CONSUMER PROTECTION agencies that should be looking at all of these complaints???!!! I wish I had seen them before I ordered!!!

Typical "take your money and run" kind of place. Placed an order back in early August, card charged immediately, no activity on the account for weeks. There is no way to contact them by phone, and their "we'll respond to your email in 1-2 business days" is a joke. Kept emailing back and forth with them, each time they told me "2-3 more weeks", finally disputed the charge with my credit card. Received a portion of my order a few days later, but still waiting on the other stuff.

great cheap "drug store" type of store this store is similar to walgreens, cvs, duanereade, etc. its convenient though that they have a good product selection. im a pretty avid shopper of health, medicine cabinet, organic etc type of stuff. so im always on the look out for inexpensive online sites. thumbs up to this site. seems like a good find.

Don't do business with this site I've been trying to get some information regarding my order I did for my elderly step dad. Placed the order 12 days ago and no status update. Left several messages requesting update as they have no means to speak to a person. Take your business elsewhere unless you want to have issues. [email protected]

#1 Best Service in Health Products - PlanetRx.com Have ordered a specific pharmaceutical product several times at a price significantly less than locally available. There have been no problems whatsoever.