JDA
GBThe whole process was simple The whole process was simple. It was hard to sleep the first night, perhaps just getting used to the system, but the second night was much easier. Given what sleep tests used to entail, this is a no brainer.
Sherie
GBEasy to use test Everything was included in the test kit. All steps were clearly stated and easy to follow. Returning the test kit was very easy. Could not have been easier to do the sleep test.
Suzie
GBRespectful and clear education! I was skeptical about getting accurate results from the sleep study due to a study I had done several years ago. The sleep physician that followed me in this study was very well versed on up to date research, and the effects of sleep disorders upon the body systems... I was educated as to the importance of diagnosing sleep apnea, correct breathing (nasal) and left with hopeful resolution to my sleep disturbances!
Jonathan
GBMuch better than in a sleep clinic I have done a sleep study in a lab and it was no fun. If you've ever tried to get a good night's sleep in a hospital bed, you've pretty much experienced what it's like getting a sleep study done in a sleep clinic. For my new appliance, my dentist had me to an at-home sleep study with SleepTest.com and it was incredibly easy. The best recommendation I can give is that I was able to sleep with the sleep test on my body. There was nothing glued to my head, and just a couple of things to hook up. It wasn't bad at all. They shipped it right to my door and I just dropped it in a box with the shipping label they gave me and I sent it back. My dentist got my results back with the diagnosis and we were able to move forward with my treatment. Now I'm sleeping better than ever and I have to give some of that credit to sleeptest.com.
Disappointed Patient
GBAnother Disappointing Experience Don't be so cheap and print some CORRECT instructions vs. assuming everyone is tech savvy to use QR codes. There is squat in the instructions (I HAD to print) about the red lights and their exact/full protocol. Train your reps better so they provide accurate info. And, if I'm having a telemed appt. with a PA vs. a Dr., it would be nice to know ahead of time. If you need paperwork completed, 1 email is sufficient vs. multiple confusing emails. Questions on the medical forms could be more concise/worded better (it's not always a black or white, "yes" or "no" response). Lastly, send some medical tape vs. Post It Note (size arrows flags) junk that will actually stick to your skin and some clips that aren't so stretched out that will actually stay in place. Disappointing experience with YOUR company, and it's not my first trip to this medical rodeo. In response to your response. I never stated "difficult." There is just A LOT of room for training and improvement! UPDATE: 11/27/23: I have called NOW 3X and left voicemails to get a receipt from my Monday, 11/27 Telemed Appt. and have yet to be contacted by anyone to supply this itemized receipt! UPDATE 2/8/24: Case & point. It took months to get another of their lame responses on 2/7/24 from my additional 11/27/23 comments.