Valuable Service The fact that you are providing a service which I have sought out for years is very exciting. The packaging is safe and turnaround is fast. I use my knives daily for food prep and am very grateful for the opportunity to have this service available.

So far not happy So far not happy. They received knives (per usps tracking), they didn't send me a confirmation even though they claim they do. I have emailed a few times, absolutely no response. I'm afraid my knives have fallen into the void. Do far customer service sorely lacking.

Excellent work restoring five knives Excellent work restoring five of my knives including a ruined Sabatier chef's knife, a very tired Wusthof bread knife and a Wusthof cleaver. All came back super sharp. Fast turnaround.

Was a 2 year customer I've been a customer of theirs for about 1.5 years, their results are OK. Turn around times are excellent. They need to offer a higher grade of finish on the blades, some of mine are specialty knives that cost a lot. The finish works well enough but rougher than i'd like. If I sent them a pearing knife, it would not be sharp enough to use the way you would use a pearing knife. These knives came from the factory much sharper than they do from Sharpenters. For reasons unknown to me they stopped sending me shipping packets, and terminated doing business with me as of late last year.. No attempt to contact me by email or in writing to explain their actions was made.

Easy and straightforward process Easy and straightforward process. Knives came back in terrific shape. Packaging excellent and a small point being the notice of the postal regulations as my post office questioned whether to send via air.