Never received product I ordered and paid for a swim fin back while I was on deployment. When I returned to the states, I sent several emails reminding him that I had not received my product yet. I had several phone calls with Ted. Each phone call he told me "It'll be ready in 2 weeks." Eventually he just stopped answering my phone calls and emails. Just to make sure, I sent another email recently. I am pretty sure he blocked me.

Lekki8 brakes I purchased the L8 ultra directly from Ted. I used them for about 3 months but after not being able to get enough power out of them I contacted Ted for some advice. Although I had no intention on returning them, Ted offered to exchange them for the Lekki8. The Lekki8s are way more powerful, adjustable and superlight weight. I’m really happy now. More than anything, I appreciate Ted’s commitment to make his customers happy. I will definitely be back for more. Thanks

Ciamillo Lekki 8 Brake sets have been… Ciamillo Lekki 8 Brake sets have been perfect finishing pieces for my beloved bikes. My BMC SLR01 has seen the most kms fitted with the Lekki 8s, providing strong braking whilst keeping the overall weight of the bike extremely low. The durability has been excellent, and look of this brake set on the BMC was always a head turner.

Delays and empty promises...No Product delivered I purchased a product and was promised numerous times that it was in production and would be shipping soon. This went on for over 6 months and finally I gave up and asked for a refund. They said my check was in the mail but who writes checks these days. The check of course never arrived. I was asked to pay thru Zelle with a small discount which was a mistake. Make sure you if you do business with Ciamillo you have some type of purchase protection. I understand the company's products are custom made but don't treat people like jerks. Be transparent about the build process. That being said - having bought a set of rim brakes made by Ciamillo from another online vendor, I can attest that the company's products are nicely crafted. You just have to keep your fingers crossed that they actually build your product and deliver. Overall my experience was a major annoyance and I will no longer be buying anything from them again. Update: My check is in the mail??? It's been over 3 months and still nothing received. I'm done here.

Never received my item, still haven't received a full refund. I purchased a product from Ted Ciamillo directly, and was promised a 3 week lead time on it. That date came and went and I repeatedly got new ETAs for my order. Finally I asked for a refund since it became apparent my item was never actually going to get built. I was then told he would mail a check for my refund, which I never got. I was then told he never mailed the check but would refund me via Zelle, which once again he has promised several dates that have come and gone. I cannot stress this enough, do not buy anything from this company unless you can use a credit card and have purchase protection. You may never get your product or your money back. Update to say that I received a partial refund, however Ted has once again missed his promises date for the rest of the refund.