Purchasing was fine, returning an incorrect part wasn’t good Customer service was great when trying to find a certain part we needed to repair our electronic lock system. Two things prevented me from giving 5 stars. The part was shipped from a warehouse in a small box with no bubble wrapping around the part. Unfortunately, the security company person we entrusted to fix our lock had us order the wrong model part. Due to this person giving us the wrong information, and the fact that he had tried to install, we were told by a JMAC customer service person that we couldn’t return it. The part was still in good condition, but weren’t allowed to return. This was very disappointing as with shipping, we were “out” several hundred dollars with a part we can’t even use.

Simple to use website! The item that I wanted was in stock and I was able to select it and head straight to checkout. The checkout process was very simple and straightforward. Looking forward to receiving my product in a timely manner. Love the simplicity of the website!

Customer service member Ryan was very… Customer service member Ryan was very helpful and courteous.

Great experience This was my first time purchasing through JMAC Supply. The item I purchased was competitively priced and arrived on time. The company was very communicative. I bookmarked their website and will definitely be a return customer.

JMAC had the products we needed and got… JMAC had the products we needed and got it to me very quickly!