Kenneth M Weaver
USGood Company The product was shipped on your end promptly but got delayed in the mail. It took a week longer then expected. Happy with the product and your service.
Harry D Caton
USYou did your job and you did it… You did your job and you did it expeditiously.
Kim
ESDo Not Order From This Company Order was placed 2/3/24 with an estimated shipping time on purchase of 3-5 days. On 2/5/24 I received a message with an extended estimated shipping time of 1-2 weeks. I requested a cancellation and refund on two separate occasions on 2/26/24. I filed a dispute on 3/13/24 (Dispute #23859850) asking for a cancellation/refund with no response. I have documentation for all of these communications.
Cortes
USFix your site to include when items are on back order The price was right for the Koken tools I bought and I appreciated how quick customer service got back to me, but my main issue has to do with the site. Both of the tools I ordered were on back order and it wasn't listed on the site as on back order. When I was told they were on back order, I offered to switch my purchase to a Koken ratchet on the site, but they also said that too...was on back order.
TRog
USBest price I could find Best price I could find, normal shipping. No problems. Would shop there again. (And whoever wrapped the box did a perfect wrapping job. Seriously.) (Was a bit nervous due to old reviews.)