Good prices if you don’t mind paying… Good prices if you don’t mind paying first and waiting. Found things here not available in Amazon but it was because you pre-pay while waiting for goods to arrive. The free USPS shipping is also little slow. When goods arrived, all in good condition and working as expected. Customer service response fine.

Great product - Wished for more open communication I purchased a server chassis that has been very hard to find over the course of several months and was skeptical to purchase form EIO given the type of product in comparison to the hand tools and supplies advertised. However the product arrived roughly 3.5 weeks since purchase and is exactly as expected. The only wish that I could have was more communication on the status of the order including any delays. The product showed as shipped 1 week after purchase but was delayed without notification unless requested for comment. The product wouldn't really leave a warehouse and make its way to my doorstep for an addition 2 weeks. But I cannot complain too much as I'm overjoyed this chassis was delivered and in excellent packaging and condition. Thank you EIO.

Slow in the shipping department Quickly delivery once it shipped, even though it took a month for it to ship. I assume it had something to do with the possibility of no stock of the item at the time the order was placed. However, there was no communication from the company about it; but once I contacted them about it they did ship it out as a reply.

I didn’t have any trouble finding the… I didn’t have any trouble finding the Klein Tools items by their part numbers. Once I placed the order, I got shipping notifications and they arrived in perfect condition. Trying to deal with Home Depot is almost impossible.

Worth the wait. Great rock hammer in perfect condition. Price and free shipping is hard to match. It took longer than expected with no explanation as others have mentioned but now that I know what to expect it will be five stars next time. Thanks.